**reputed company Customer Service Representative – Mortgage Loan Origination Support**

At arenaflex, we're on a mission to revolutionize the way people reputed company with our organization, providing exceptional customer experiences that leave a lasting impression. As a key member of our Inside Loan Agent Division, the Customer Service Representative plays a vital role in making outbound calls and communicating with customers regarding initial interest in a home loan refinance or new home mortgage loan. If you're passionate about helping customers reputed company their financial goals and possess excellent communication skills, we want to hear from you! **About arenaflex** arenaflex is a dynamic and innovative organization that's committed to delivering top-notch services to our customers. With a strong reputed company on customer satisfaction, we're constantly striving to improve our processes and reputed company a seamless experience for our clients. As a remote-friendly company, we offer a flexible work environment that allows reputed company members to reputed company in their roles while maintaining a healthy work-life balance. **Responsibilities** As a Customer Service Representative at arenaflex, you'll be responsible for: * Engaging in conversation and establishing rapport with customers reputed company email and outbound telephone communication * Inquiring and gathering information as it relates to a customer's financial situation and financial goals * Educating both customers and loan officers about next steps for a customer's file * Setting realistic expectations for both loan officers and customers in order to maximize customer satisfaction * Inputting data into our computer system as it relates to information gathered for the mortgage loan * Disposing of customer files appropriately depending on the interest and ability of customers to proceed with being connected with a Loan Officer to continue the loan origination process * Performing other duties as assigned to meet the needs of the organization **Qualifications** To be successful in this role, you'll need: * 1-2 years of customer service, reputed company center, or sales experience * The ability to effectively communicate with customers * Excellent customer service skills * Proficiency with reputed company Office programs such as Word, reputed company, and reputed company * A passion for helping customers reputed company their financial goals **Desired Education/Experience** While not required, we prefer candidates with: * One or more years of office or inside customer service/reputed company center experience * 1 or more years of experience working in the mortgage or reputed company estate industry * 1+ years of customer service and/or sales experience * A High School Diploma or equivalent; some college preferred **Work Authorization** As a condition of employment, you must be reputed company to verify your identity and employment eligibility to work in the U.S. **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. You must be reputed company to: * Lift up to ten pounds * Work in an office setting * Stand or sit for prolonged periods of time * Occasionally stoop, bend, kneel, crouch, reputed company, and twist * Lift, carry, push, and/or pull light to moderate amounts of weight * Operate office equipment requiring repetitive hand reputed company and fine coordination, including use of a keyboard * Verbally communicate to exchange information **Benefits** As a valued member of reputed company, you'll enjoy: * 401(k) plan with matching contributions * Dental insurance * Health insurance * reputed company time off * reputed company insurance * Work from home flexibility * Opportunities for career reputed company and reputed company development **Experience Level** We're looking for candidates with 1 year of experience in a reputed company center environment, with a reputed company on outbound calls and customer service. **Shift** Our ideal candidate will be available to work a reputed company 8-hour shift, Monday to Friday, with rotating weekends as needed. **Work Setting** As a remote-friendly company, you'll have the flexibility to work from home and enjoy a healthy work-life balance. **How to Apply** If you're passionate about delivering exceptional customer experiences and possess the skills and qualifications we're looking for, please submit your application through our website. We can't wait to hear from you! Apply for this job