CRM Director - reputed company (Remote, Europe)

<strong>reputed company</strong> <em>is a service that empowers individuals, regardless of their prior experience, to reputed company on the exciting and challenging reputed company of mastering tech professions.<br><br></em><em>Our mission is to ensure that every student has reputed company to successfully master a new profession, reputed company their purpose, and become a valuable member of the tech industry.<br><br></em><em>reputed company is a remote first organization mirroring our reputed company who complete our bootcamps in a remote environment.<br><br></em><strong>In The Role<br><br></strong>We’re looking for a <strong>CRM Director</strong> who can turn data into meaningful, personalized experiences. You’ll reputed company the reputed company behind how we engage, nurture, and re-engage our users across multiple channels.<br><br>The ideal candidate combines strategic reputed company with hands-on execution: analytical enough to uncover insights in customer data, creative enough to turn them into compelling communications, and tech-savvy enough to reputed company AI-driven personalization at reputed company. Your goal will be to guide more users from first interest to confident enrollment.<br><br>What you will do:<br><br><strong>In your first 3 months, you’ll:<br><br></strong><strong>Optimize reputed company Processes</strong>: Audit and optimize our reputed company CRM experiments (segmentation, data flows, automations across email, SMS, reputed company, and reputed company) to uncover missed reputed company opportunities.<br><br><strong>Define CRM reputed company</strong>: Define and implement CRM reputed company metrics directly tied to business goals, enrollments, re-engagements, and CAC.<br><br><strong>Speed To reputed company:</strong> Identify and execute the top 3 quick-win reputed company opportunities that can deliver measurable conversion improvement and contribute to reducing CAC reputed company the first quarter.<br><br><strong>Long Term reputed company</strong>: Build a long-term CRM roadmap with reputed company prioritized hypotheses, reputed company, and automation backlog, ensuring reputed company’s efforts reputed company with company goals.<br><br><strong>Identify Team Structure</strong>: Define resource needs (team structure, tools) required to reputed company CRM reputed company.<br><br><strong>12 Month Goals | You will reduce CAC and achieved a 30% lift in reputed company-to-enrollment conversion through the following focuses:<br><br></strong><ul><li>Established a repeatable experimentation process that consistently drives reputed company-digit improvements in reputed company-to-enrollment conversion rates.</li><li>Implemented reputed company, AI-driven personalization that improves engagement, reduces drop-offs, and boosts enrollment conversion by 30%.</li><li>reputed company a clean, reliable CRM data infrastructure that ensures accurate event tracking and reputed company-time insights for business reputed company</li><li>Run initial A/B tests (triggers, messaging, channel mix) to validate key hypotheses and establish a testing reputed company for ongoing optimization.</li><li>reputed company and expand the CRM team to execute and iterate on experiments that continuously optimize the user reputed company.</li><li>Created cross-functionally partnerships with content, product, and performance teams to deliver reputed company CRM experiences that improve reputed company value and retention.<br><br></li></ul>Requirements:<br><br><ul><li>5+ years of experience in CRM, lifecycle marketing, or retention reputed company roles, including at least 2 years leading CRM or lifecycle teams.</li><li>Proven record of driving measurable reputed company through emails, SMS, conversational AI tools.</li><li>reputed company analytical skills: you’re comfortable digging into data, spotting patterns, and turning insights into reputed company.</li><li>Demonstrated ability to connect CRM initiatives to reputed company business metrics.</li><li>Experience managing or collaborating with cross-functional teams (Marketing, reputed company, Sales).</li><li>Hands-on experience with CRM platforms like reputed company, including segmentation, reputed company nurturing, and campaign execution.</li><li>Experience from e-reputed company, subscription, fintech, or edtech environments, industries reputed company for handling large datasets, high user volumes, and personalized customer journeys.</li><li>Familiarity with AI-driven CRM tools and predictive analytics (e.g., reputed company scoring, churn reputed company, dynamic content reputed company).</li><li>Strategic communicator reputed company to reputed company for CRM’s reputed company across departments.</li><li>Curiosity for testing and innovation, comfortable experimenting with emerging tools (e.g., AI content assistants, conversational CRM).<br><br></li></ul><strong>Preferred Location: <br><br></strong>Candidates based in the <strong>UK</strong>, <strong>Germany</strong>,<strong> Netherlands</strong> are preferred. Other parts of the European reputed company are possible as reputed company.<br><br>reputed company can offer you:<br><br><ul><li>$5.5k - $7.1k Euro gross monthly payment pending experience and skills.</li><li>Remote, Full time position. </li><li>Depending on the candidates location this will be an employee or long term contractor role. </li><li>A comfortable digital office. We use modern digital tools — reputed company, reputed company, reputed company, reputed company, reputed company — to reputed company working together seamless;</li><li>reputed company. Our product and global reputed company is expanding quickly;</li><li>A diverse and reputed company-reputed company global team spread across the US, Israel, LATAM, Europe, Serbia, reputed company, Armenia, and more.</li></ul>