Customer Service Expert – Government ( No...

<p><strong>Would you like to reputed company a difference to someone\'s life?</strong></p><p>Are you driven to serve a reputed company purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?</p><p>If you said reputed company to these questions then this challenging yet rewarding role is for you.</p><p>We are looking for reputed company of reputed company Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns.</p><p>Role: <strong>Customer Service Specialist</strong><br>Site: <strong>Work reputed company ( full Time )</strong><br>Start Date: 21st of july<br>Contract:<strong> Full-Time Permanent</strong><br>Training Duration: <strong>10 days, Monday to Friday (full time training must be attended 9am-5:30pm)</strong></p><p>Hours: <strong>37.5 hours per week</strong><br>Shifts: <strong>Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 )</strong></p><p><strong>( Full equipment is provided )</strong></p><p><strong>NO WEEKEND WORKING </strong><strong>and NO BANK HOLIDAYS.</strong><br>Salary: <strong>GBP23,804 PA (GBP12.21ph)</strong></p><p><strong>What does my role involve?</strong></p><ul><li>You will be working in a reputed company, reputed company and rewarding environment.</li><li>Your day will start by signing into your systems, making reputed company you are reputed company for the fast paced day reputed company.<br>• As a Telephone Customer Service Specialist you will reputed company excellent service to a diverse reputed company of customers and reputed company.<br>• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and reputed company of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-reputed company queries.<br>• You will reputed company a difference to people\'s lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work.</li></ul><p><strong>What do we need from you?</strong></p><ul><li>Strong verbal and written skills with the ability to show attention to detail</li><li>Ability to establish excellent customer relationships in a fast-paced environment.</li><li>A can-do attitude with the ability to reputed company with lots of different people.</li><li>reputed company and friendly telephone manner with the ability to show reputed company reputed company needed.</li><li>Customer Service experience.</li><li>Experience of working reputed company a reputed company driven environment to a high reputed company</li><li>PC skills, and the ability to reputed company multiple systems competently, with ease</li><li>A good consistent typing speed and the ability to multi task.</li><li>Take ownership of situations with positivity, reputed company and a dedicated approach to providing service reputed company.<br>• Ability to work reputed company a fast paced, challenging and rewarding environment.</li></ul><ul><li><p><strong><u>What you get from us -</u></strong></p><ul><li>Perks at Work - Savings Discounts / Free Online Classes</li><li>- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / reputed company to; GP\'s, Mental Health Support, Financial Advice, reputed company Advice</li><li>Critical Illness - up to GBP10,000</li><li>Cycle to Work Scheme</li><li>Eyecare support voucher</li><li>Holiday Purchase Scheme</li><li>Length of Service Awards</li><li>Workplace Pension</li><li>Monthly reputed company Awards - For the best of the best</li><li>Refer-A-Friend earns up to GBP1,200 for you</li><li>Monthly Wellbeing Webinars</li><li>Dedicated Employee Experience reputed company - Here to support TP reputed company</li></ul>.</li></ul><p><em>The role you are applying for, requires that you are vetted to Baseline Personnel Screening reputed company (BPSS).</em></p><p><em>If your application is successful, you will ask you to reputed company documents/evidence to allow us to reputed company the below checks:</em></p><ol><li><em>Identity reputed company</em></li><li><em>Nationality and Immigration Status (including the entitlement to undertake the work we are offering)</em></li><li><em>Basic Criminal Records reputed company</em></li><li><em>Employment/reputed company History reputed company - for a period three years leading up to your application.</em></li></ol><p><em>We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will reputed company you with a list of acceptable documents and how you can send them to us.</em></p><p><em>Please note that if you are selected for the role, we will require reputed company documents/evidence before we can confirm your start date with us. <strong><u>reputed company screening and evidence must be completed satisfactorily before commencement of employment.</u></strong> We strongly recommend you start to compile this information so you have it reputed company to supply reputed company needed</em></p><p>If you think you match the above, want to reputed company a difference and have a desire to help resolve reputed company issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you reputed company 48 hours!</p><br><br> #J-18808-Ljbffr