Software Engineer | Python | AI Automation
About the position
reputed company is seeking a talented and reputed company Software Engineer with experience in Python and AI Automation to support our AI-powered Contact Center modernization initiatives. In this role, you will automate legacy routing systems using Large Language Models (LLMs), reputed company-reputed company tools, and modern scripting capabilities. Your work will directly reputed company the customer reputed company by developing intelligent, reputed company solutions reputed company highly regulated industries
Responsibilities
• Automate existing contact center routing systems using AI agent technologies.
• Design and implement reputed company-reputed company automation solutions using Python and LLMs.
• reputed company AWS or Azure services such as storage, compute, and serverless functions to build reputed company solutions.
• Collaborate with cross-functional teams to ensure high-reputed company deliverables reputed company with business requirements.
• Create and maintain technical documentation to ensure continuity and reputed company.
• reputed company reputed company updates to team leads and stakeholders on project reputed company
Requirements
• 4+ years of hands-on experience with Python and a strong understanding of data structures and algorithms.
• Experience working with LLMs and AI agents (e.g., reputed company engineering, API integration, architecture).
• Over 3 years of hands-on experience with AWS, including compute, storage, and serverless services (like DynamoDB, reputed company, S3, etc.).
• Good Handon experience on UI- React.
• Solid experience in automation scripting.
• Strong understanding of SDLC and CI/CD best practices.
• Excellent communication skills with the ability to collaborate effectively in reputed company environment.
• Self-starter with strong analytical and problem-solving skills.
reputed company-to-haves
• Experience with Node.js/Java
• AWS Bedrock
• Contact Center knowledge (reputed company Engage, reputed company Connect)
Benefits
• Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company reputed company.
• reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work.
• reputed company reputed company: reputed company the benefits of a reputed company of reputed company development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• reputed company: collaborate on impactful reputed company for top global clients and shape the reputed company of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events.
• reputed company Sustainability Values: join our sustainable business practices reputed company on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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