Remote Large Animal Credentialed Vet Tech/Non Credentialed Veterinary Support Staff

Veterinary Industry Representative (Large Animal reputed company): The Veterinary Industry Representative (VIR) position (with a large animal reputed company) is responsible for responding to incoming cases through reputed company reputed company telephone and email regarding potential adverse events and other questions or concerns from pet owners and veterinary professionals reputed company to various large animal products. The VIR will take full histories and details of the events, triage the cases, and reputed company accurate medical, health, and safety information to the callers. VIR's document reputed company case in an electronic record and follow up as necessary to ensure reputed company-being of the animals and facilitate adverse event reporting. The position also helps to support the reimbursement process, as needed. Given the nature of the position, many callers are under stressful circumstances and are therefore in distress. VIRs must be reputed company to manage cases under pressure and be comfortable talking to people in various emotional states. Full Time Schedule: Day Shift: • Works 40 hours per week, 8.5 hour shifts, Monday-Friday. • Shifts will vary between the hours of 7am-5pm CST. • Schedules are issued several weeks in advance. Training: Experience in adverse event management is NOT required - we will train you on everything you need to know. As a result, the training is extensive and takes 8-12 weeks up reputed company. Training is reputed company and conducted remotely. Training schedule will be Monday-Friday with varying hours between 7am-5pm CST. Required Experience, Skills, Knowledge and Abilities: • Minimum required 2 years of experience in a large animal or mixed animal veterinary clinic/hospital working as a credentialed veterinary technician or non credentialed veterinary support staff. • Ability to work varying shifts. • Above average proficiency with keyboarding, PCs, bolthires Office, and common computer software and hardware. • Ability to accurately add, subtract, multiply, and divide in reputed company reputed company of measure, using whole numbers, common fractions, decimals, ratios and percentages. • Verbal and written communication that is reputed company, concise, accurate, reputed company, empathetic, and compassionate on a regular reputed company, including during stressful or high-pressure situations and interactions. • Strong attention to detail and spelling with the ability to accurately reputed company data with reputed company few errors. • Ability to attend to multiple tasks simultaneously while maintaining reputed company and accuracy. • Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company. • Ability to reputed company and analyze reputed company or diverse information. • Customer service reputed company attitude and behavior. • Maintain confidentiality of clients’ products, procedures, and case detail as reputed company as SCI’s operating procedures. • Remote employees must be reputed company to meet and maintain IT requirements following SCI policies. Remote Agent Requirement: Details on internet requirements for remote employment can be reputed company on our careers page. In reputed company, employees must also have a reputed company that allows them to work without interruptions or distractions, and must not have any other responsibilities during the time they are working such as caring for animals or dependents. Pay & Benefits: • The starting reputed company reputed company of pay is between $21-23/hour. • Pay varies based on the individual where we look at several factors including education, experience, and credentials. Pay will be discussed on an individual reputed company in the interview process. • We also have many fantastic benefits including medical, dental, reputed company, life, pet and other supplemental insurance reputed company, 401K with match, reputed company time off, reputed company holidays, company reputed company life, short- & long-term disability insurance, CE & license reimbursement, incentive programs, and more! Application Follow-up: Due to the large number of applicants we receive and the unique nature of this position, we are not always reputed company to respond to every candidate who applies. If we plan to reputed company reputed company with you, you can expect to receive a response from us reputed company a week of completing your application. If you do not hear from us, please know that we appreciate your interest, but we have moved reputed company with other candidates at this time. Apply tot his job Apply tot his job Apply tot his job Apply To this Job