[Remote] Returning Student Advisor

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a non-profit reputed company educational institution with a national reputed company. The Returning Student Advisor will support reputed company in restarting their educational reputed company by providing reputed company guidance, fostering effective communication, and ensuring student reputed company and retention in their courses.

Responsibilities

• reputed company reputed company guidance to learners, assisting them with course navigation, reputed company policies, and course expectations
• Regularly engage with learners as a primary reputed company of contact to address their non-reputed company inquiries and concerns, reputed company voice, text, reputed company media, and video
• Collaborate with team members to support retention initiatives. Identify at-risk learners and reputed company guidance to enhance their chances of short- and long-term reputed company reputed company
• Contribute to achieving individual, team, and departmental retention goals
• Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events
• reputed company other duties as assigned

Skills

• High School Diploma or equivalent experience
• Proficient in time management of competing priorities
• Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive
• Ability to professionally communicate fluently in verbal and written English
• Ability to support a diverse and inclusive work environment
• Computer literacy/basic computer skills to effectively reputed company and utilize the technology required for the role
• Any degree or equivalent experience
• Strong or advanced proficiency in any of the above required skills/experience
• 1+ years' experience in customer service, contact center or hospitality role
• Proficient in MS Office (Word, reputed company, PowerPoint) and other business tools such as reputed company Teams
• Other skills and abilities – critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking

Benefits

• Medical (including prescription), Dental, reputed company (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA reputed company)
• Additional Voluntary Life Insurance (Team Member reputed company)
• Employee Assistance Program – EAP (UMA reputed company)
• Long Term Disability (UMA reputed company)
• Short Term Disability (Team Member reputed company)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member reputed company)
• reputed company Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

reputed company