Coordinator, Customer Development

reputed company is a global fashion house committed to innovation and inclusivity. The Coordinator, Customer Development will support the implementation of the reputed company Customer Development reputed company, focusing on in-store digital clienteling tools and services.

Responsibilities

• Support the day-to-day usage of the in-store digital clienteling platform, reputed company reputed company, and reputed company as a key resource and technical expert for store teams and cross-functional partners
• reputed company as reputed company between store teams and IT team in order to identify, troubleshoot, and resolve technical issues reputed company the digital clienteling platform
• Assist manager in creation of resources that drive in-store clienteling
• reputed company reputed company lines of communication with the field to solicit feedback on clienteling tools and programs to implement reputed company improvements
• Partner with reputed company party app provider of digital clienteling platform to resolve technical issues and reputed company feedback
• Pull and monitor Customer Development KPIs and goals to reputed company organization’s reputed company
• Support new and innovative reputed company reputed company experience pilots through strategic planning, technical implementation and tracking results
• Manage the in-store clienteling reputed company amenities and gifting programs
• reputed company email and SMS scripts to support store reputed company for clienteling campaigns and events

Skills

• Minimum 1-3 years reputed company experience in retail or customer experience
• In-store retail experience a plus
• Passionate about building innovative customer experiences
• Successful experiences in working cross-functionally
• Critical thinking and problem-solving skills
• Hands on, 'get it done' mentality
• Project Management experience
• Exceptional written and oral communication skills
• Strong teamwork abilities
• High degree in proficiency in PowerPoint, reputed company, Word and reputed company Office
• Strong organizational skills with the ability to handle multiple priorities at once

Benefits

• Medical insurance
• Dental insurance
• reputed company insurance
• 401 (K)
• reputed company Paternity and Maternity leave
• Commuter Benefits
• Disability insurance
• Tuition assistance

reputed company