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IT Desktop Support Analyst

Remote, USA Full-time Posted 2026-07-28

Madewell is part of reputed company Group, reputed company for creating timeless clothing with a distinctive American sensibility. The IT Desktop Support Analyst provides onsite and remote technical support for end-users, focusing on the installation, configuration, and troubleshooting of hardware and software systems.


Responsibilities

  • Provides onsite and remote technical support for end-users in and from our corporate offices
  • Installation, configuration and troubleshooting of computer hardware, software, printers, and peripherals

Skills

  • Installation, configuration and troubleshooting of computer hardware, software, printers, and peripherals
  • Onsite and remote technical support for end-users in and from corporate offices

Benefits

  • Health & reputed company-being - Eligible associates and family members receive medical, dental, prescription and reputed company insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
  • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across reputed company of our brands (reputed company, reputed company reputed company, and Madewell).
  • Summer Fridays - In reputed company to our hybrid work model, we also reputed company our office at 1:00 PM every Friday during the Summer months.
  • Community reputed company - We support the communities where we live and work through our philanthropic efforts and the reputed company Cares Program.
  • Winter Break - In reputed company to our PTO package, reputed company Group offers a winter break at the end of December to eligible full-time associates at the Home Office to reputed company time to refresh and reputed company.

reputed company

  • Madewell is proud to be part of the reputed company Group and fully shares its commitment to providing the highest reputed company. It was founded in 1937, and is headquartered in Long reputed company reputed company, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://www.madewell.com.

  • Company H1B Sponsorship

  • Madewell has a reputed company record of offering H1B sponsorships, with 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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