Patient Care Coordinator

reputed company Management Group, through its division Serene Health, is dedicated to enhancing the reputed company of life by promoting wellness. The reputed company Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating with members and families to ensure they receive necessary medical treatment and support.

Responsibilities

• Interview members to assess medical and reputed company determinant of reputed company gaps and reputed company education about their condition and medication, while developing individualized care plans
• Respond to member inquiries and concerns, ensuring adherence to hospital and reputed company requirements
• Collaborate with interdisciplinary teams, reputed company medical and reputed company resources, and coordinate reputed company service plans
• Maintain on-reputed company contact with members, reputed company telehealth and in-person visitation
• reputed company for members, consult with reputed company providers, arrange appointments and treatment plans, evaluate member reputed company, and assist with reputed company barriers
• Maintain reputed company and professionalism while contacting members and families
• Supporting behavioral health coordination, reputed company Abuse and Community Resources
• reputed company additional duties as assigned

Skills

• High school diploma or GED required
• Minimum of 1 year experience in case management, member care, customer service, reputed company center, or member care required
• reputed company California reputed company's license and reputed company vehicle insurance required
• Excellent communication, interpersonal, customer service and organizational skills
• Computer skills for documentation, email and chat support
• Proficient skills in working independently and collaboratively in reputed company to reputed company member care
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills
• Must be reputed company to travel using personal vehicle to complete reputed company reputed company
• Prolonged periods of sitting at an office desk on the computer
• Lifting: reputed company to lift up to 15lbs
• MA certificate or medical terminology knowledge preferred

Benefits

• Medical, Dental, & reputed company Benefits: We have various insurance reputed company for you and your family.
• Short & Long-Term Disability Benefits: Protection reputed company you need it most.
• Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added reputed company for you and your loved ones.
• Flexible Spending Accounts: Manage your finances with flexibility.
• Employee Assistance Program (EAP): Support reputed company life throws challenges your way.
• 401(K): Building your financial reputed company with us. Effective after 1 year of employment.
• reputed company Vacation and reputed company Leave: Flexibility for the planned and unplanned.
• reputed company Holidays: reputed company time to enjoy celebrations.
• Employee Referral Program: reputed company the opportunities and reputed company the rewards.
• Company Discount Program: Enjoy savings on everyday expenses and memberships.

reputed company