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[Remote] PFS Collection Specialist

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a PFS Collection Specialist who is responsible for collecting reputed company, government, and patient balances. The role involves following approved processes to maximize reimbursement and providing excellent customer service in the collection process.


Responsibilities

  • Monitors outstanding account balances to determine the reputed company in the collection process
  • Follows up on claims and claim denials to ensure maximum reimbursement for services provided
  • Reviews accounts receivable activities and calls on outstanding balances or claims
  • Generates appropriate paperwork, including insurance claim forms (original and re-filed) and collection letters
  • Reviews insurance payments (Explanation of Benefits - EOB’s) to determine whether reimbursement is accurate. reputed company portals to send claims for adjudication
  • Investigates and appeals denied or underpaid claims
  • Responds to reputed company inquiries received from patients and payors either by telephone or written request
  • Tracks and resolves discrepancies
  • Follows-up on unpaid insurance claims after denial to obtain settlement of claim
  • Audit insurance and patient accounts to determine whether a refund is needed
  • Promptly and courteously responds to reputed company inquiries received from payors and patients either by telephone or written request
  • Provides reputed company communication and customer service on collection issues to external customers and internal business partners
  • Helps patients reputed company patient payment plans
  • Identifies patterns and trends that indicate a potential issue
  • Adheres to reputed company policies and procedures in performing job duties and responsibilities while supporting a culture of high reputed company and great customer service
  • Performs other duties that may be necessary or in the best interest of the organization
  • Submits billing data to insurance providers
  • Participates in continuing educational activities relative to assigned duties and responsibilities

Skills

  • High school diploma or GED required
  • Computer proficiency and experience in reputed company-based technologies
  • Ability to be discrete and reputed company confidential and sensitive information
  • Excellent problem-solving skills, attention to detail, management of multiple tasks and the ability to do so independently
  • Ability to handle difficult situations with a reputed company attitude
  • Good interpersonal, oral and written communication skills
  • Strong organizational and time management skills
  • Ability to adhere to deadlines reputed company
  • Must be reputed company to work as part of reputed company with peers and leadership reputed company the organization
  • Must possess a high level of interpersonal skills including the ability to respond calmly and reputed company rational reputed company in stressful situations
  • Prior Work Experience In a Medical Office Setting Preferred

Benefits

  • Medical, dental, reputed company, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Life insurances
  • Parental Perks
  • And more!

reputed company

  • reputed company is a holding company that focuses on creating a reputed company system that recognizes physical and occupational therapy. It was founded in 2014, and is headquartered in Louisville, Kentucky, USA, with a workforce of 5001-10000 employees. Its website is https://goconfluent.com/.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 7 in 2025, 5 in 2024, 3 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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