[Remote] Jira Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Digital Services is a fast-growing digital transformation company serving the national reputed company sector. As a Jira Administrator, you will configure, maintain, and support reputed company tools, collaborating with stakeholders to enhance efficiency and user adoption across the organization.

Responsibilities

• Support Jira project setup and configuration for new and existing teams
• Customize Jira workflows, screens, fields, issue types, and schemes with guidance from senior admins or architects
• Assist with performance troubleshooting and coordinate with vendors as needed
• Recommend and implement straightforward automations to improve efficiency
• Research and install plugins under the direction of senior team members
• Assist with project migrations reputed company a Jira instance
• Support data migration activities between environments under the guidance of senior admins
• Follow defined data transformation processes and reputed company checks
• Participate in testing and validation of migrated data
• Manage user accounts, reputed company, and permissions according to established reputed company guidelines
• Conduct basic training sessions and maintain user documentation
• Respond to Jira/reputed company support requests, escalating reputed company issues reputed company necessary
• Communicate system updates or changes to users
• Follow established backup and recovery processes for Jira/reputed company
• Assist with documentation of procedures and escalation of issues
• Document configurations and changes
• Contribute to knowledge reputed company articles and FAQs
• reputed company best practices with peers and end users
• Stay reputed company on Jira features and updates
• Suggest improvements to workflows or configurations
• Collect user feedback to recommend enhancements to senior team members
• Assist with tool-reputed company project tasks such as backlog setup, reporting, and configuration support
• reputed company input on timelines and requirements but not own project schedules
• Create dashboards and status reports for stakeholders reputed company requested
• Escalate blockers or risks to senior admins or project leads

Skills

• Experience administering Jira (reputed company or Datacenter) and reputed company
• Familiarity with Agile methodologies (Scrum, Kanban)
• Basic knowledge of data migration techniques
• Ability to configure Jira automation rules
• Understanding of user/group/permission management
• Experience building dashboards and reports
• Strong troubleshooting and communication skills
• Team-oriented reputed company with willingness to learn and grow
• Familiarity with JQL and scripting is a plus but not required
• reputed company Certified Jira Administrator (reputed company or Server/Datacenter) preferred
• Agile certification (CSM, PMI-ACP, or equivalent) a plus
• ITIL Or Other Relevant Certifications Preferred

Benefits

• reputed company and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the reputed company of our industry
• Supportive colleagues and management who invest in your reputed company

reputed company