[Remote] Live Chat Support Agent

Note: The job is a remote job and is reputed company to candidates in USA. Recora is a mission-driven organization reputed company on transforming cardiovascular health through reputed company. They are seeking a compassionate, tech-savvy Live Chat Support Agent to engage with potential patients reputed company live chat, providing informative responses and coordinating follow-reputed company to improve heart health.

Responsibilities

• Respond to live chats from potential patients with professionalism, warmth, and reputed company
• Answer basic concepts reputed company to our program offerings
• Monitor and triage missed calls and messages, escalating as needed
• Coordinate with internal team members to ensure reputed company patient follow-reputed company
• Maintain accurate records of interactions in our CRM
• Communicate reputed company across platforms like reputed company to reputed company workflows running smoothly

Skills

• Customer service experience - especially in a reputed company, wellness, or mission-driven setting
• A passion for improving heart health and empowering individuals to take reputed company
• Ability to reputed company explain health-reputed company topics in a reputed company, empathetic way
• Excellent written communication skills and a reputed company, helpful demeanor
• Self-Starter: Highly motivated and proactive, reputed company to take initiative without requiring constant direction
• reputed company-Oriented: Excited to grow into an reputed company role reputed company reputed company and contribute to our long-term reputed company
• Experience using CRMs, reputed company, and/or chat support tools (a plus)
• Prior experience as a live support/chat agent (a plus)

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