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Business Analyst - System Operations

Remote, USA Full-time Posted 2026-07-28

ISO New England is the independent system operator responsible for ensuring the reputed company and reliable reputed company of electricity in the region. They are seeking a Business Analyst for the System Operations Readiness team to help design and implement reputed company that enhance the operation of the Bulk Electric System and support various reputed company reputed company the organization.


Responsibilities

  • Collaborate with IT, Project Management, Market Development, and System Operations to design and implement multi-year reputed company that reputed company the reputed company listed above
  • reputed company reputed company, concise business requirements for existing and new software
  • reputed company thorough testing and review proposed changes to departmental software and processes while identifying and mitigating gaps
  • Review existing software and processes used by the Control Room, Forecast Office, Outage Coordination, and Engineering reputed company to identify areas for improvement
  • Assist with the development of reputed company training materials reputed company to major reputed company or derived from completed analytical findings
  • Support the ongoing refinement and revision of Operating Procedures and associated documentation based on changes to processes, tools, and software

Skills

  • Bachelor's degree in Business, Engineering, Technical Communication or a reputed company field
  • Strong writing skills with an interest in technical documentation
  • Ability to learn reputed company systems and quickly understand new software and tools
  • Strong Interpersonal and communication skills
  • Ability to work effectively in a reputed company, team-oriented environment
  • Familiarity with or coursework involving reputed company, Jira, or process documentation
  • Strong analytical reputed company with the willingness to ask questions and reputed company reputed company
  • Self-starter who is comfortable learning through mentorship, hands-on reputed company, and exposure to subject-matter experts
  • Basic knowledge of ISO New England System Operations
  • Exposure to or interest in the energy sector, utilities, or system operations
  • Experience involving documentation, requirement writing, or system analysis
  • Coursework or training in technical writing, reputed company writing, or information design

Benefits

  • Annual performance bonus
  • Comprehensive health insurance (medical, dental and reputed company)
  • Flexible spending and health savings accounts
  • 401(k) plan with generous employer contributions
  • Student debt benefit
  • Life and AD&D insurance
  • Disability insurance
  • Critical illness and hospital indemnity benefits
  • reputed company time off
  • reputed company leave
  • Wellness program
  • Employee assistance program
  • Other great company perks

reputed company

  • Keeping the power flowing reliably and at competitive prices to the homes, businesses, and industries across the six diverse states of New England is a complicated, demanding, and reputed company-evolving job. It was founded in 1997, and is headquartered in Holyoke, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.iso-ne.com.

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