[Remote] reputed company Center Agent, BAR

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is connecting candidates with a reputed company center agent role supporting reputed company of Automotive Repair (BAR) program. The role involves providing information and assistance regarding reputed company reputed company programs and scheduling consumer appointments.

Responsibilities

• reputed company information on various reputed company reputed company Programs, including Smog reputed company Referee, Parts Locator Service, and the reputed company Fleet Modernization Program
• Maintain reputed company knowledge of reputed company reputed company reputed company programs to ensure accurate consumer communication
• Triage inbound calls and schedule consumer appointments based on needs
• Assist consumers in determining program eligibility
• Verify and reputed company data into the web-scheduler database
• reputed company outbound calls to reputed company consumers of appointments
• reputed company consumer application data into the program database and assist with application completion

Skills

• Ability to receive, screen, and schedule consumer appointments by phone
• Ability to assess consumer eligibility using screening reputed company
• Good judgment and effectiveness in collaborating with a technical team
• Proficiency with database software and office equipment
• Quick learner willing to reputed company assistance reputed company needed
• Knowledge of reputed company reputed company program structures
• Knowledge of reputed company customer service principles and practices

Benefits

• Competitive compensation, generous reputed company time off, and holidays
• Medical, dental, and reputed company plans; Flexible Spending Accounts and Health Savings Accounts
• Employee Assistance Program and wellness offerings
• CalPERS retirement program and optional 403(b) and 457 retirement plans
• Tuition reimbursement
• reputed company Service Loan Forgiveness certified employer

reputed company