Business Analyst, Sales Technology

Gartner is a leading company that guides enterprise leaders with expert analysis and bold ideas. The Business Analyst, Sales Technology will define and deliver the conference technology roadmap by partnering with cross-functional teams, documenting business requirements, and driving project execution.

Responsibilities

• Partnering closely with the Product Owner(s) on one or more products to write high quality user stories explaining business problems
• Collaborating with cross-functional teams to drive projects and business process improvements
• Documenting a detailed business analysis, outlining problems, opportunities, and solutions for the business
• Performing GAP analysis of business rules, and system process flows
• Streamlining process of reporting system related issues
• Translating business & technology strategies into detailed requirements and deliverables
• Interacting with conference attendees and Gartner associates to troubleshoot challenges remotely and onsite at conferences globally

Skills

• 1-3 years of business analysis and project management experience
• Exceptional problem-solving capabilities: Able to solve complex problems, thinking creatively, and using data to tell a story
• Drive / Passion: You are passionate about the experience and delivering uncompromising quality. Self-motivated & accountable, with a high level of commitment to responsibility
• Communication skills: You're an excellent verbal and written communicator capable of eliciting client and stakeholder feedback and documenting clear requirements
• Leadership: You've demonstrated a proven track record of driving continuous product improvements ranging from bug fixes to new features and deliverables. Action-oriented and driven to achieve results and build trust with both business partners and internal developers
• Influence: You must demonstrate a high level of collaboration and strong negotiation skills
• Organization skills: Extremely organized with strong time-management skills
• Bachelor's degree
• Willing to travel up to 3-5 times a year to support the seamless execution of in-person conferences
• Experience with Salesforce and sales process optimization

Benefits

• Generous PTO
• A 401k match up to $7,200 per year
• The opportunity to purchase company stock at a discount

Company Overview

Company H1B Sponsorship