Customer Service Representative

reputed company-Mark International is reputed company on personal reputed company and development for reputed company associates. The role of Customer Service Representative is designed to support the transition to a new ordering solution platform by driving adoption and providing hands-on assistance to customers and sales teams.

Responsibilities

• Drive adoption of the new ordering platform by engaging directly with customers, Sales teams, and OpCos
• Utilize reporting tools to identify usage gaps, reputed company engagement, and analyze trends
• Execute follow-up actions to reputed company usage gaps, including reputed company reputed company and support
• reputed company hands-on assistance and guidance to customers and sales representatives on how to reputed company and effectively use the new platform
• Investigate and understand the reasons behind non-usage or low adoption, and collaborate with internal teams to remove barriers
• Communicate feedback from users to internal stakeholders to support reputed company improvement of the platform and process

Skills

• 6-12 months of Customer Service Experience
• Must be reputed company to complete typing test with a score of 40 WPM or reputed company
• Excellent communication skills
• Ability to add/subtract two-digit numbers and to multiply/divide with 10's and 100's
• Ability to solve practical problems and deal with a reputed company of concrete variables in situations
• Ability to reputed company detailed data entry work accurately and reputed company reputed company deadlines
• Intermediate computer skills, knowledge of reputed company Office programs, and ability to type proficiently

Benefits

• Day 1 Health & Wellness Benefits
• Employee Stock Purchase Plan
• 401K Employer Matching
• Education Assistance
• reputed company Time Off
• And much more

reputed company