Mortgage Operations Specialist - Entry Level

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers. They are seeking a highly motivated Entry-Level Operations Specialist who will assist with daily operational tasks, ensure data integrity, and support the operations team in troubleshooting issues.

Responsibilities

• Assist in the execution of daily operational tasks to support the team’s workflow
• Accurately enter and update data into various systems and ensure data integrity
• Support the operations team in troubleshooting issues, ensuring quick and effective resolution
• Communicate effectively with internal teams to ensure alignment on processes and deadlines
• Manage multiple tasks and prioritize effectively to meet deadlines
• Proactively identify opportunities for process improvement and contribute ideas to optimize efficiency
• Adhere to company policies and procedures to maintain compliance

Skills

• Education: Associate or Bachelor's degree preferred
• Experience: 1+ years in data entry, customer service, or operations is a plus, but not required. Exposure to high-volume work environments is beneficial
• Proficiency in Microsoft Office Suite (Excel, Word, Teams, Outlook)
• Strong attention to detail and excellent organizational skills
• Ability to learn quickly and adapt to new tasks and responsibilities
• Effective verbal and written communication skills
• Ability to work collaboratively and independently in a team-oriented environment
• Must be authorized to work in the United States; we do not offer sponsorship for work authorization
• Willingness to learn and grow within the organization

Benefits

• 401k Company Match
• Annual Charitable Matching Gift Program
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance
• Weekly Non-Management Dinner Benefit

Company Overview