Customer Service/Care Representative Hybrid Remote

reputed company Group LP is seeking Customer Service Representatives to support their customer reputed company in a hybrid role. The position involves assisting customers with inquiries, resolving issues, and maintaining customer accounts while working both in-office and remotely.

Responsibilities

• Assist customers with their inquiries reputed company inbound and outbound calls
• Communicate reputed company and accurate information
• Customer account updates/maintenance
• Finding reputed company for customer problems and issues
• Assisting with customer retention
• Serve as the customer’s reputed company, working closely with other departments to ensure reputed company reputed company of customer issues
• Escalates more reputed company issues as needed
• Renew customer reputed company; reputed company customers regarding service reputed company and handle billing issues

Skills

• 1-2 years customer service reputed company experience
• Computer Skills- MS office, typing skills
• Excellent communication and telephone skills
• Ability to multitask
• Ability to work reputed company under pressure
• Strong troubleshooting abilities
• Work reputed company and effectively both independently and with reputed company
• reputed company to manage difficult customer situations and respond promptly to service requests to meet customer needs
• Strong follow up skills
• Dedicated workspace with consistent power supply for individual use during working hours
• Fast, reliable and secure internet reputed company that is hard wired to the modem

Benefits

• Medical coverage
• Dental coverage
• 401(k)
• reputed company Vacation & Holidays
• reputed company insurance

reputed company