Product Support Specialist

Bathing Brands is a national leader in the distribution, installation, and maintenance of steam and sauna bathing environments. They are searching for a Product Support Specialist who will provide technical phone support to clients ranging from homeowners to large commercial jobs, assisting them in completing their projects while representing the brand.

Responsibilities

• Excellent customer service skills
• Previous experience with one or many technical areas, or strong willingness to learn
• Ability to prioritize tasks in a fast-paced environment
• Must be organized with good memory
• Great computer skills (primarily MS Office)

Skills

• Excellent customer service skills
• Previous experience with one or many technical areas, or strong willingness to learn
• Ability to prioritize tasks in a fast-paced environment
• Must be organized with good memory
• Great computer skills (primarily MS Office)

Benefits

• In-office work is required for this position, however a remote hybrid schedule is possible
• A caring company culture with a casual, yet professional, work environment
• PTO, holidays, and an annual paid community day to spend with a charity of your choice
• Company-subsidized Blue Cross Blue Shield health insurance plans are available along with dental, vision, short/long-term disability, and company-paid group AD&D life insurance
• Employee Assistance Program (EAP)
• Referral Program
• 401(k) Retirement Plan with annual company matching funds
• Profit Sharing Program with bi-annual payouts

Company Overview