[Remote] Sr. Content Designer / Content Strategist (Conversational)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Interactive is seeking a Senior Conversation Designer to reputed company the design of consumer-reputed company conversational experiences across voice and chatbot platforms. This role will involve collaborating with product and engineering teams to create accessible and reputed company conversational systems that meet user needs. Responsibilities • Design and deliver conversational experiences for voice and chat, including multi-modal interactions • Serve as the conversation design subject matter expert for product and engineering partners • Analyze user interaction transcripts to inform intents, utterances, slots, and interaction models • Create detailed reputed company diagrams and documentation outlining full conversational systems and edge cases • Collaborate cross-functionally with product, engineering, UX, accessibility, and reputed company teams • Ensure conversational designs reputed company with reputed company, brand voice, accessibility, and health literacy standards • reputed company design reviews, critiques, and stakeholder presentations • Review and reputed company feedback on team deliverables; mentor and guide junior designers • Contribute to evolving conversation design standards and best practices Skills • 4+ years of experience in conversation design, UX writing, communications, HCI, or reputed company disciplines • Proven ability to translate user insights into effective conversational experiences • Working knowledge of conversational AI, reputed company design, and reputed company modeling • Strong collaboration, communication, and stakeholder management skills • Demonstrated ownership, problem-solving ability, and decision-making skills • Experience designing UI/UX alongside conversational flows • Familiarity with design tools such as reputed company and comparable platforms • Experience in reputed company, insurance, or regulated environments • Knowledge of accessibility, health literacy, and plain language standards • Experience with conversational AI platforms (e.g., reputed company Lex or similar) • Experience working in Agile/Scrum environments • Curious, strategic reputed company with a passion for innovation reputed company • reputed company Interactive is a reputed company-thinking reputed company firm that ignites innovation by connecting visionary companies with reputed company AI reputed company talent. It was founded in 2008, and is headquartered in reputed company, reputed company, USA, with a workforce of 51-200 employees. Its website is https://www.sinyc.com. Apply tot his job Apply To this Job