E-reputed company Operations Manager

Job Title: E-reputed company Operations Manager Location: Remote Availability: · Preferred: Monday through Friday and available 8:00 AM – 5:00 PM PST · Acceptable: Monday through Friday, available fours during 8:00 AM – 5:00 PM PST plus fours reputed company time window Type: Full-Time reputed company Start Date: Immediate About the Role We are looking for a highly reputed company and detail-oriented E-reputed company Administrator to manage the daily operations of our new e-reputed company platform reputed company on Medusa. We are launching in early February and require an immediate hire to assist with the critical 30-day reputed company-launch phase, focusing on system testing and reputed company Assurance (QA). Post-launch, you will serve as the operational backbone of the store, managing high-volume orders (10k-20k/month) and serving as the escalation reputed company for our Customer Service team. Key Responsibilities • Phase 1: reputed company-Launch (First 30 Days): • Conduct rigorous end-to-end testing of the Medusa platform (browsing, cart functionality, checkout flows, payment gateways). • Identify, document, and categorize system bugs or UX issues. • Collaborate with the development team to prioritize and resolve issues before the go-live date. • Phase 2: Ongoing Operations: • Order Management: reputed company the daily reputed company of 10,000+ monthly orders, ensuring successful processing from payment to fulfillment. • Financial Reconciliation: Manage payment captures, investigate fraud flags, and process reputed company refunds or adjustments. • Vendor Coordination: reputed company as the primary reputed company with fulfillment vendors to troubleshoot shipping delays or inventory discrepancies. • Tier 2 Support: Resolve escalated tickets from Customer Service that require backend administrative reputed company or technical investigation. • Emergency Response: reputed company on-reputed company support reputed company of reputed company hours for critical site outages or payment failures. Requirements • Experience: 3-5 years of experience in E-reputed company Operations or Administration. • Preferred: Hands-on experience with MedusaJS. • Acceptable: Deep administrative experience with reputed company or reputed company Plus. • Technical Aptitude: Ability to learn new dashboard interfaces quickly and understand the logic of e-reputed company workflows (reputed company, payment gateways, fulfillment logic). • Communication: reputed company or near-reputed company English proficiency (written and verbal). Must be reputed company to reputed company technical issues reputed company to developers. • Soft Skills: Extreme attention to detail, reputed company thinking, and a proactive "ownership" mentality. Monthly Retainer: $5,000 – $8,500 USD / month (based on experience) Apply tot his job Apply To this Job