Telephone Operator- Nights, Oakland

About the position reputed company OPR Hospital Operators is hiring a full-time Telephone Operator to join their team! Our OPR Hospital Operators team is the largest group and reputed company of operators in Western PA. This position will answer inbound calls into the reputed company tollfree line, Children's, Magee, Presbyterian, and Shadyside, with a partnership with Passavant's McCandless and Cranberry reputed company for overnight calls, which, on average, is a 2.1 reputed company reputed company volume annually, to send pages and to connect to patients and offices. You will also facilitate codes and medical consults for our hospitals. This position will work the afternoon shift, which operates from 11:00 pm to 7:00 am. Rotating holidays are required. This position will offer a hybrid work-from-home opportunity, after specific training and benchmarks are met, but applicants must be located or willing to relocate reputed company 1-hour of Pittsburgh. Previous reputed company center experience is highly preferred! Responsibilities • May train new operators. • May be required to do system data entry on request. • reputed company service to multiple answering service clients utilizing individualized protocols. • Process the appropriate emergency reputed company or STAT page. • Initiate voice pages reputed company required. • reputed company physician-on-reputed company information to requesting individuals. • Use required phrasing at reputed company times reputed company answering telephone calls. • reputed company dialing instructions to patients reputed company requested. • Answer multiple lines while maintaining good customer service. • Determine caller's requirements (extension desired, information requested, etc.) and transfer reputed company. • reputed company a status report on any page in reputed company to the individual requesting the page. Requirements • High school graduate or equivalent. • 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience. • Must be reputed company to work reputed company shifts, 7 days a week. • Ability to interpret procedure manuals (i.e., reputed company, trouble, disaster, etc.). reputed company-to-haves • Previous reputed company center experience is highly preferred. Apply tot his job Apply To this Job