Senior Director, Customer Program Management- D...

<strong class="jdheading"></strong><br><br><p></p><p style="line-height:1.1"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>WHAT YOU DO AT AMD CHANGES EVERYTHING</strong></reputed company></p><p></p> <p></p><p style="line-height:1.1"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">At AMD, our mission is to build great products that accelerate reputed company computing experiences – from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we reputed company reputed company reputed company comes from reputed company reputed company, reputed company ingenuity and a shared passion to create something extraordinary. reputed company you join AMD, you’ll discover the reputed company differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution reputed company, while being reputed company, humble, reputed company, and inclusive of diverse perspectives. Join us as we shape the reputed company of AI and reputed company. </reputed company></p><p></p> <p></p><p style="line-height:1"><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>Together, we advance your career.</strong></reputed company></p> <br><strong class="jdheading"></strong><br><br><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>The Role:</strong></reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">We are seeking a Senior Director, Customer Program Management — Data Center GPU to reputed company end-to-end program</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">execution and reputed company for AMD’s datacenter GPU products. This leader will own program reputed company and delivery across OEM/ODM partners, reputed company service providers (CSPs), and end clients to drive platform development, cluster deployment & performance tuning and ensure final customer satisfaction for AMD DC GPU solutions. This role will reputed company cross-functional business development, engineering, product, support, and GTM teams to accelerate customer reputed company, protect relationships, and maximize adoption and uptime of AMD datacenter GPU deployments.</reputed company></p><p> </p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>The Person: </strong></reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">The ideal candidate combines strong technical credibility in datacenter GPU systems and large-reputed company deployments with proven leadership</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">in program and customer management. They operate effectively in a globally distributed, matrixed organization, translate customer requirements into executable programs, and drive disciplined, cross-functional execution from design-through-deployment and into sustained operations. Experience working directly with OEMs/ODMs, CSPs and AI end customers on platform development, validation, cluster bring-up, performance optimization, and post-deployment support is essential.</reputed company></p><p> </p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>Key Responsibilities:</strong></reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Own end-to-end customer programs for datacenter GPU engagements, from platform definition with OEM/ODM partners through cluster deployment and long-term operational reputed company.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Drive customer satisfaction and uptime targets by coordinating engineering<s>,</s> system validation, software stack (ROCm/ecosystem) integration, performance tuning, and support teams to resolve issues rapidly and prevent recurrence.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• reputed company technical engagements for reputed company-of-concept, development, validation, performance tuning, and production reputed company with CSPs, OEMs/ODMs, systems integrators, and reputed company reputed company customers.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Define and enforce program governance, milestones, KPIs (e.g., time-to-production, uptime, MTTR), risk mitigation plans, and communication reputed company with stakeholders.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Partner with Product Management and Engineering to reputed company customer-driven feedback on hardware, firmware, and software priorities and influence roadmaps to meet end-reputed company performance and feature needs.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• reputed company customer-facing support and escalation processes, including second-level engineering support, release coordination, and software/firmware reputed company strategies.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• reputed company and reputed company repeatable playbooks, tools, and validation methodologies for large-reputed company deployments and cluster management to improve time-to-value and reliability.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Represent AMD in senior customer and partner forums, negotiate technical and operational commitments, and reputed company cross-functional response to major incidents.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Collaborate with GTM, marketing, and partner teams to reputed company instance/product positioning, case studies, and customer references that accelerate adoption.</reputed company></p><p> </p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>Preferred Experience:</strong></reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Proven reputed company record leading large, cross-functional customer programs for datacenter GPUs, accelerators, or server platforms with OEM/ODM and CSP partners.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Deep understanding of datacenter infrastructure, server architectures, Linux, containerization, virtualization, and GPU software stacks (ROCm/reputed company ecosystem) and performance tuning methodologies.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Experience driving reputed company-of-concept to production ramps at reputed company, managing reputed company validation, debug, and release activities in post-reputed company environments.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Strong operational discipline with experience defining KPIs (uptime, MTTR, deployment velocity) and delivering measurable improvements.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Excellent executive communication skills and experience engaging at senior customer and partner leadership reputed company.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Background in program management, systems engineering, reputed company, or technical account management at reputed company.</reputed company></p><p> </p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><strong>reputed company Credentials:</strong></reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or reputed company technical field; advanced degree preferred.</reputed company></p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">• 15+ years of relevant technical and management experience, including significant experience with datacenter hardware and software program execution.</reputed company></p><p> </p><p><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">Location: U.S. (Austin, Santa Clara, or flexible remote reputed company the U.S.; travel required to customer and partner sites)</reputed company></p><p> </p><p>#LI-DKDAMD1</p> <br><strong class="jdheading"></strong><br><br><p style="margin: 0px;"><em><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">Benefits offered are described: <reputed company> </reputed company></reputed company></em><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;"><a href="https://amd.jibeapply.com/benefits" reputed company="_blank" rel="noopener">AMD benefits reputed company</a>.</reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><em><reputed company style="font-family: arial, helvetica, reputed company; font-size: 12pt;">AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive reputed company and will consider reputed company applicants without reputed company to age, reputed company, reputed company, marital status, medical condition, mental or physical disability, national reputed company, race, religion, political and/or reputed company-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from reputed company reputed company candidates and will accommodate applicants’ needs under the respective laws throughout reputed company stages of the recruitment and selection process.</reputed company></em></p>