**Associate, Customer Acquisition Specialist – Remote Opportunity with arenaflex**
At arenaflex, we're dedicated to revolutionizing the way businesses interact with their customers. As a leading innovator in the industry, we're constantly seeking talented individuals to join our team and help drive our mission forward. If you're a motivated and results-driven sales professional looking for a new challenge, we invite you to explore our Associate, Customer Acquisition Specialist opportunity.
**About arenaflex**
arenaflex is a dynamic and forward-thinking organization that's passionate about delivering exceptional customer experiences. With a strong focus on innovation and customer-centricity, we're committed to helping businesses thrive in today's fast-paced market. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for excellence and a drive to make a meaningful impact.
**Job Summary**
As an Associate, Customer Acquisition Specialist, you'll play a critical role in driving revenue growth and expanding arenaflex's customer base. You'll be responsible for demonstrating the value and benefits of our products or services to customers, with a primary focus on selling and/or renewing contracts. This is an exciting opportunity to join a dynamic team and contribute to the success of arenaflex.
**Key Responsibilities**
As an Associate, Customer Acquisition Specialist, your key responsibilities will include:
* Working within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities
* Providing accurate weekly/monthly/quarterly sales forecast
* Mastery of product knowledge and technical understanding of services to assess client requirements
* Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Managing external competitive pressures and handling objections to retain customers or win new customers
* Managing a high volume of customer contacts through phone and email each day – majority of communication is outbound
* Working with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintaining the customer management system (CRM) to ensure all relevant data is captured
* Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
* Working with a team and reporting directly to a Sales Manager
**Essential Qualifications**
To succeed in this role, you'll need:
* 2+ years of experience working in a customer service or sales capacity
* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem-solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home
**Preferred Qualifications**
While not essential, the following qualifications would be beneficial:
* Experience in a similar role within the industry
* Strong understanding of sales strategies and tactics
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong analytical and problem-solving skills
**Skills and Competencies**
To excel in this role, you'll need to possess:
* Strong sales and customer service skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong analytical and problem-solving skills
* Ability to learn new technology and data quickly
* Strong product knowledge and technical understanding of services
* Ability to manage external competitive pressures and handle objections
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As an Associate, Customer Acquisition Specialist, you'll have access to:
* Ongoing training and development opportunities
* Mentorship and coaching from experienced sales professionals
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment
**Work Environment and Company Culture**
arenaflex is a remote-friendly organization, and this role can be performed from anywhere in the United States, Tennessee. Our company culture is built on a foundation of innovation, customer-centricity, and teamwork. We're passionate about delivering exceptional customer experiences and making a meaningful impact in the industry.
**Compensation, Perks, and Benefits**
As an Associate, Customer Acquisition Specialist, you'll receive:
* Competitive salary and commission structure
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Opportunities for professional growth and development
**How to Apply**
If you're a motivated and results-driven sales professional looking for a new challenge, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!
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