**Experienced Full Stack Data Entry Specialist – Remote Work From Home Opportunity at arenaflex**
At arenaflex, we're committed to revolutionizing the way we approach healthcare and wellness. As a leading American pharmaceutical retailer, we're dedicated to providing exceptional customer experiences, innovative products, and top-notch services. We're now seeking an experienced Full Stack Data Entry Specialist to join our team in a remote work from home setting.
**About arenaflex**
arenaflex is a well-established company with a rich history dating back to 1901. Founded in Chicago, Illinois, we've grown to become one of the largest drug store chains in the United States. Our mission is to provide a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. We're proud to offer a variety of benefits to our employees, including health care benefits, prescription drug discounts, employee assistance programs, paid time off, retirement plans, employee discounts, professional development opportunities, wellness programs, and flexible scheduling.
**Job Summary**
As an experienced Full Stack Data Entry Specialist at arenaflex, you'll play a critical role in ensuring the accurate and efficient processing of patient data, prescriptions, and other healthcare-related information. You'll work closely with our team to provide exceptional customer experiences, maintain accurate records, and ensure compliance with regulatory requirements. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of arenaflex.
**Key Responsibilities**
* Provides exceptional customer experiences by greeting patients, answering questions, and resolving issues in a timely and professional manner.
* Models and promotes client service best practices with all colleagues to deliver a unique and positive experience, including relational behaviors that demonstrate empathy (e.g., welcoming, eye contact, courtesy, etc.) and arenaflex service qualities (e.g., showing interest to identify needs and proactively helping, exceeding until satisfied, advocating compassion and inclusivity, etc.).
* Collaborates with patients by anticipating needs and proactively offering services. Supports efforts to enhance patient experience by increasing familiarity with healthcare services offered through arenaflex (e.g., patient counseling, prescription services, medication therapy reviews, and perform clinical, or health services like vaccinations, diagnostic testing, and patient results services) thereby advancing the shift of the arenaflex pharmacy role from transactional to relational.
* Participates and aids events that reflect the exceptional communities we serve as mentioned by Head Manager, Healthcare Manager, Region Director, or Pharmacy Manager.
* Advises patients and answers their questions regarding medication use, side effects, interactions, contraindications, patient data security, generics, more affordable medications, over-the-counter items, and refers to clinical provider as necessary to ensure medication is taken accurately, health needs are addressed, and satisfaction with service is achieved.
* Performs pharmacy tasks including compounding, medication therapy reviews, check, and medication management.
* Reviews, interprets, and accurately administers prescribed medications as required by responsibility.
* Ensures the pharmacy operates in accordance with guidelines, company policies, and standards. Assists pharmacy manager with establishing strategies that promote the efficient workflow of the pharmacy including delegating tasks, planning activities, and requesting colleague input. Responsible for the opening and closing of the pharmacy and shift change responsibilities.
* Ensures the utilization of all components of the Honest Intentions Dispensing strategy related to state and federal controlled substance regulations while filling prescriptions. The Item Audit/Retail Fill Cycle Pharmacist is responsible for ensuring that components of Honest Intentions are available.
* Maintains current knowledge of data technology related to pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and retail location registers to provide assistance to patients as well as pharmacy staff. Seeks new and better ways to encourage advance efficiency.
* Ensures the accurate handling of insurance claims to resolve patient issues and prevent payment denials. Circles back to insurance companies and clinical providers and participates in external review.
* Circles back to clinical providers' offices to explain prescribed medications, doses, refills, interactions, and aversions to suggest alternative medications, and answer clinical provider questions.
* Performs clinical and health services, such as vaccinations, diagnostic testing, disease state management, and other healthcare services.
* Assists and supports the pharmacy manager in examining performance data including pharmacy financial, customer service, and execution of strategies for pharmacy resource management and inventory management.
* Creates and maintains good relationships with local healthcare community including doctors, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance learning experiences, and provide happier lives through better health.
* Collaborates with unified support for patient enrollment, exemption resolution, and assists with resolving patient issues. In virtual conditions, conducts virtual item audit by keeping explicit company methods and rules.
* Helps the Pharmacy Manager with staff hiring and training. Develops the course of Pharmacy Manager in staff performance by training, and providing productive feedback, checking customer service, and encouraging colleague development.
* Advances collaboration and inspires colleagues by establishing expectations, screens, and recognizes progress, and encourages a common vision.
**Essential Qualifications**
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current pharmacist licensure in the states within the region.
* Experience performing prescription dispensing exercises that demonstrate a strong understanding of pertinent state and federal controlled substance regulations.
* Certified Immunizer or able to become an immunizer within 90 days of hire.
**Preferred Qualifications**
* At least 2-year experience as a pharmacist in a retail setting including prescription filling and check, records, and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
* Experience working in a remote or virtual environment.
**Skills and Competencies**
* Strong communication and interpersonal skills to effectively interact with patients, colleagues, and healthcare providers.
* Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
* Strong analytical and problem-solving skills to resolve patient issues and ensure accurate medication dispensing.
* Proficiency in data technology related to pharmacy systems, including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and retail location registers.
* Ability to maintain current knowledge of data technology and regulatory requirements.
* Strong customer service skills to provide exceptional patient experiences.
* Ability to work collaboratively as part of a team to achieve common goals.
* Strong attention to detail to ensure accurate medication dispensing and patient data management.
* Ability to maintain confidentiality and handle sensitive patient information.
**Career Growth Opportunities and Learning Benefits**
* arenaflex offers a comprehensive training program to support your professional development and growth.
* Opportunities for advancement within the company, including promotions to leadership roles.
* Access to continuing education and professional development opportunities to enhance your skills and knowledge.
* Collaborative and supportive work environment that encourages learning and growth.
**Work Environment and Company Culture**
* arenaflex is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
* Our company culture is built on a foundation of empathy, compassion, and respect for all individuals.
* We offer a flexible and remote work environment that allows you to work from home and maintain a healthy work-life balance.
* arenaflex is an equal opportunity employer and welcomes applications from individuals from all backgrounds.
**Compensation, Perks, and Benefits**
* Competitive salary and benefits package, including health care benefits, prescription drug discounts, employee assistance programs, paid time off, retirement plans, employee discounts, professional development opportunities, wellness programs, and flexible scheduling.
* Opportunities for advancement and career growth within the company.
* Comprehensive training program to support your professional development and growth.
* Collaborative and supportive work environment that encourages learning and growth.
* Flexible and remote work environment that allows you to work from home and maintain a healthy work-life balance.
**Conclusion**
If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team as a Full Stack Data Entry Specialist at arenaflex. As a leading American pharmaceutical retailer, we're committed to providing exceptional customer experiences, innovative products, and top-notch services. We offer a comprehensive benefits package, opportunities for advancement, and a collaborative and supportive work environment that encourages learning and growth. Apply now to take the first step towards a rewarding career with arenaflex.
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