Experienced Data Entry and Customer Support Specialist – Remote Work Opportunity with arenaflex for Enthusiastic and Detail-Oriented Individuals

Introduction to arenaflex

arenaflex is a pioneering leader in the entertainment and innovation industry, driven by a passion for creating and delivering exceptional experiences. Our commitment to innovation and excellence is inspired by the vision of our founder, who believed in continuously pushing the boundaries of what is possible. As a member of our team, you will be part of a dynamic and forward-thinking organization that values creativity, collaboration, and customer satisfaction. We are dedicated to making a positive impact on the lives of our visitors and are constantly seeking new ways to improve and enhance their experiences.

Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Data Entry and Customer Support Specialist. This remote position offers a unique opportunity to be part of the arenaflex family from the comfort of your own home, with no prior experience necessary – just a passion for customer service and a love for all things arenaflex! As a Key Information Researcher, you will play a critical role in supporting the creation, implementation, and maintenance of data analysis and AI (ML) models for our attractions, working closely with internal partners to deliver elite visitor experiences with interactive and data-driven systems across arenaflex Encounters (DX).

Key Responsibilities

• Develop and maintain associations with colleagues, providing idea management and attesting influence by driving activities to the end efficiently and effectively
• Engage with research and colleagues, assist with driving ML strategies, and identify areas where business issues can be solved creatively by applying ML
• Lead and collaborate with different specialists and data researchers to implement and successfully scale ML solutions for creating supernatural experiences for our visitors and pushing the limits of functional objectives
• Drive innovation, proof of concepts, technology cash drives, and customer interactions that lead to growing top-tier AI platforms
• Manage functional support and maintenance of ML-related products and services delivered by the group
• Build standard techniques utilized in daily operations and work with specialty units to design, plan, and execute large-scale projects in the AI space
• Productionize ML algorithms in predictive analysis, classification, image recognition, NLP, anomaly detection, and more, and evaluate their performance on real-world data sets
• Collaborate with different teams to achieve goals in improving system performance and coordinate with existing software practices that generate effective code, including automated testing, continuous integration, code style consistency, and code reviews

Essential Qualifications and Abilities

To be successful in this role, you will need to possess the following essential qualifications and abilities:

• 2+ years of experience in Python and with predictive modeling experiences, such as TensorFlow, SparkMLib, PySpark, Light, MXNet, and more
• 2+ years of experience in cloud platforms like AWS and GCP
• Proficient in SDLC, QA cycles, and Article-Oriented Programming Design Patterns
• Experience with structured and unstructured data (i.e., images, video, text, audio, etc.) and SQL relational and non-relational databases
• 2+ years of experience with Wind stream or another data workflow management tool
• Experience with version control software, such as GitHub and GitLab, Model Operations, and CI/CD pipelines
• Experience in driving discovery processes with partners to identify business requirements and the expected outcome, strong communication skills, and determination to complete tasks
• Solid systems integration architecture skills, capable of transforming new tech into business solutions

Preferred Qualifications

While not essential, the following preferred qualifications will be highly regarded:

• Experience with Docker
• Experience with control systems
• Experience with Kubernetes
• Experience with cloud solutions in GCP or another cloud platform
• Experience with Atlassian Tools like Jira and Confluence
• Experience with Agile development techniques
• Experience with automated testing, continuous integration, and continuous development
• Experience with data visualization and data monitoring tools (e.g., Splunk, Plotly, Tableau)
• Experience with sound analysis
• Experience with text analysis

Education

A Master's degree in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is required. A Ph.D. in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is preferred.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a member of our team, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development programs and training initiatives
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and promotion
• Access to the latest technologies and tools
• A collaborative and dynamic work environment that encourages innovation and creativity

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and inclusive company culture. Our work environment is dynamic, collaborative, and supportive, with a focus on teamwork, communication, and mutual respect. We believe in fostering a culture of innovation, creativity, and continuous learning, and we are committed to making a positive impact on the lives of our visitors and employees.

Compensation, Perks, and Benefits

As a member of the arenaflex team, you will be eligible for a range of compensation, perks, and benefits, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness program
• Retirement savings plan and matching program
• Paid time off and vacation days
• Access to exclusive employee discounts and perks
• Opportunities for professional development and growth

Conclusion

If you are a motivated and detail-oriented individual with a passion for customer service and a love for all things arenaflex, we encourage you to apply for this exciting opportunity. As a Data Entry and Customer Support Specialist, you will play a critical role in supporting the creation and delivery of exceptional experiences for our visitors. With a range of career growth opportunities and learning benefits, a positive and inclusive company culture, and a comprehensive compensation and benefits package, this is a unique and rewarding opportunity to join the arenaflex family and make a positive impact on the lives of our visitors.

Apply now to join our team and start your journey with arenaflex today!