**Experienced Medical Equipment Customer Service Representative – Remote Opportunity with arenaflex**

Join arenaflex, a leading provider of innovative healthcare solutions, as we seek an experienced Medical Equipment Customer Service Representative to join our dynamic team. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our patients, clients, and referral sources. If you are passionate about providing top-notch customer service and have a strong background in the medical field, we encourage you to apply for this exciting opportunity. **Why Choose arenaflex?** At arenaflex, we are committed to creating a supportive and collaborative work environment that fosters growth and development. As a Medical Equipment Customer Service Representative, you will enjoy a range of benefits and perks, including: * Generous Paid Time Off and Paid Holidays * Bonus and Incentive Opportunities * Comprehensive benefits including Medical, Dental, and Vision * Opportunity for career advancement within the organization * Supportive and collaborative work environment * Employee Discount Program **What to Expect (Job Responsibilities)** As a Medical Equipment Customer Service Representative, you will be responsible for: * Communicating with patients/clients and referral sources to address questions and concerns in a timely manner * Processing all patient information and paperwork for durable medical equipment and respiratory products * Maintaining accurate records, including updating the respiratory grid and managing referral logs * Verifying insurance coverage information for Medicare, Medicaid, and private insurance * Providing technical assistance to customers and assisting with retail/walk-in equipment requests **What is Required (Qualifications)** To be successful in this role, you will need: * A High school diploma or GED equivalent * A valid driver's license in the state of residence with a clean driving record (when applicable for the position) * A background investigation and drug screening (when applicable) * The ability to accurately perform simple mathematical calculations * Strong communication skills in English, both oral and written **How to Stand Out (Preferred Qualifications)** If you have experience in the medical field, we encourage you to apply. Preferred qualifications include: * Experience with medical equipment * Knowledge of medical billing practices and reimbursement * One year of related work experience in the medical field * Familiarity with medical terminology * Experience in administrative record management **Skills and Competencies Required for Success** To excel in this role, you will need: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Proficiency in Microsoft Office and other software applications * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to the growth and development of our employees. As a Medical Equipment Customer Service Representative, you will have opportunities to: * Develop your skills and knowledge in the medical field * Participate in ongoing training and professional development programs * Collaborate with a team of experienced professionals to deliver exceptional customer service * Take on new challenges and responsibilities as you grow and develop in your role **Work Environment and Company Culture** arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. Our company culture is built on a foundation of collaboration, respect, and open communication. As a Medical Equipment Customer Service Representative, you will be part of a team that is dedicated to delivering exceptional service to our patients, clients, and referral sources. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * A salary range of $45,000 - $60,000 per year, depending on experience * Bonus and incentive opportunities * Comprehensive benefits, including Medical, Dental, and Vision * Paid Time Off and Paid Holidays * Employee Discount Program **How to Apply** If you are a motivated and customer-focused individual with a passion for the medical field, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. If you require accommodation during the application process, please let us know. **Apply Now** To apply for this exciting opportunity, please visit our website at [arenaflex website URL]. We look forward to hearing from you! Apply for this job