Property Adjuster - Inside (Trainee) Uniondale, NY

Allstate is a leading insurance company focused on protecting families and their belongings. The Inside Property Adjuster role involves inspecting damages, investigating claims, and providing excellent customer service in a hybrid work environment.

Responsibilities

• Provide exceptional service to our policyholders
• Virtually inspecting damages
• Investigating coverage
• Preparing estimates
• Settling claims promptly and accurately
• Interacting with customers, contractors, and vendors through various software platforms
• Focus on water losses
• Lead with empathy
• Investigate property claims by performing detailed reviews of damage and interpreting policies
• Use phone, emails and sometimes even video chat with customers
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
• Utilize multiple tools to get the job done in a fast-paced environment
• Protect the company financially by executing policies along policy agreements
• Keep a clear record of your work in a claims system

Skills

• 1+ years of previous customer service experience required
• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Residency within the posted location is mandatory for this role

Benefits

• Time off
• Healthcare
• Retirement
• 401K/pension
• Education reimbursement
• Programs to help you balance work with the rest of your life

Company Overview