Project Manager/Business Analyst

Peoples Bank is a longstanding financial institution dedicated to customer commitment and community support. The Project Manager / Business Analyst serves as a bridge between business units and IT, supporting project management and business analysis activities to enhance processes and ensure successful project execution.

Responsibilities

• Support the planning, organization, and execution of projects from inception to completion
• Assist in managing project schedules, tracking deliverables, and reporting status to management
• Help ensure projects stay on track and within budget, escalating issues as needed
• Contribute to the consistent application of project management methodologies, tools, and documentation
• Participate in quality improvement efforts and lessons learned sessions
• Coordinate with cross-functional teams and stakeholders to achieve project goals
• Work with end users and managers to evaluate business processes and software, identifying areas for improvement
• Gather and analyze data to develop recommendations for system and process enhancements
• Translate complex technical findings into simplified terms for presentation to stakeholders
• Assist with planning, testing, and implementing system upgrades and enhancements
• Document workflows, software configurations, and process changes
• Ensure business systems adhere to information security, risk, and compliance standards
• Collaborate with IT, data analysts, and vendors to resolve issues and implement approved changes
• Participate in meetings and project groups, providing status updates on ongoing tasks
• Maintain effective interpersonal relationships with staff and management across departments
• Support the creation of training programs and documented procedures for project teams
• Pursue professional development opportunities to enhance skills and knowledge

Skills

• Bachelor's degree (preferably in a technical or business field) or equivalent experience
• 1–3 years of relevant experience in project management, business analysis, training, or related roles (internships or coursework may count)
• Familiarity with project management principles and methodologies (waterfall, agile, etc.)
• Experience in data analysis and statistical tools is a plus
• Banking or financial institution experience preferred but not required

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