Remote Client Support Specialist
Remote Client Support Specialist
Location: Remote
Work Arrangement: Flexible, Independent Role
About the Role
We are seeking a Work From Home Trip Specialist to support clients with trip planning and coordination in a fully remote environment. This role is a strong fit for individuals looking for flexible, structured work, including stay-at-home parents, caregivers, or professionals exploring a new career direction.
No prior travel industry experience is required. Comprehensive training, tools, and ongoing support are provided.
Key Responsibilities
• Communicate with clients to understand trip needs and preferences
• Research and coordinate travel-related details
• Manage trip logistics from planning through departure
• Maintain clear, professional communication throughout the process
• Follow established workflows and systems designed for remote work
• Deliver a consistent, client-focused experience
Qualifications
• Strong organizational and communication skills
• High attention to detail and reliability
• Ability to work independently in a remote setting
• Comfortable using online tools and systems
• Background in customer service, hospitality, scheduling, or administrative support is helpful but not required
Training & Support
• Structured onboarding and role-specific training
• Access to established tools and documented processes
• Ongoing guidance and team collaboration
Why Consider This Role
• Fully remote position
• Flexible scheduling
• Opportunity to develop planning, coordination, and client service skills
• Supportive and structured work environment
Remote
About the Company:
Newport Associates
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