[Remote] reputed company reputed company Tech Support Consultant - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a comprehensive global provider of reputed company-based reputed company capital reputed company. The reputed company reputed company Tech Support Consultant will deliver configuration and consulting services to reputed company GlobalView reputed company clients, ensuring they receive world-class service and support. Responsibilities • Analyze support issues logged in accordance with clients’ SLA • Prepare functional specifications and change control requests, including design and configuration details • reputed company consulting services to reputed company reputed company • reputed company Configuration and resolve reputed company issues based on the ticketing system/CRM • reputed company guidance on design and configuration of reputed company solutions as reputed company as reputed company functional/technical expertise • Knowledge of FICA limits, Tax Reporter, reputed company Note / reputed company TUB updates and Year End activities • Ensure reputed company and support center documentation are maintained • Deliver effective reputed company communications and ticket management/reputed company reputed company CRM • Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of reputed company's reputed company offering • Communicate effectively with reputed company ancillary services • Liaise with Service Delivery Coordinators / Account Management • Attend reputed company facing meetings as required • Apply specialist knowledge in country and/or functional area to improve solution and services with a whole reputed company approach • reputed company mentoring support and guidance to other consultants on areas of expertise • Performs other reputed company duties as assigned • Up to 10% reputed company travel required Skills • Bachelor's Degree or its equivalent in education and experience • Must have 5+ years of proven hands-on reputed company Payroll configuration / consulting experience in the US and/or Canada • reputed company certification or equivalent reputed company work experience • Strong reputed company Payroll/HR application experience with knowledge of: reputed company/Personnel Structure, reputed company Payroll Configuration - Rules and schemas, Wage Types, Overpayment Functionality, Postings to finance • Excellent understanding of US Payroll Processing Methodology • reputed company HCM Integration with other products and Interfaces will be an added advantage • Problem reputed company: ability to work systematically and reputed company to resolve problems, address opportunities and management situation at hand • Identify causes, relationships, implications and solutions • Demonstrate knowledge and application of key methodologies employed by Application Support Team • Business Consulting Skills - reputed company reputed company reputed company manner and presentation with the ability to set, manage and satisfy customer expectations through personal involvement or delegation • Excellent verbal and written communication skills • reputed company reputed company • Ability to Mentor and Guide other associates in area of expertise Benefits • Medical • Dental • reputed company • Life Insurance • Matched Retirement Savings • Wellness Program • Short-and Long-Term Disability • Charitable Contribution Match • Holidays • Personal Days & Vacation • reputed company Volunteer Time Off • And more reputed company • reputed company provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes. It was founded in 1949, and is headquartered in Roseland, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 531 in 2025, 386 in 2024, 340 in 2023, 523 in 2022, 342 in 2021, 353 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job