Business Development Representative

Bibliotheca is seeking a Business Development Representative who will engage with both current and new library customers. The role involves promoting products, identifying sales opportunities, and collaborating with internal teams to support the sales process.

Responsibilities

• Engage directly with library customers via phone, email, and social platforms (e.g., LinkedIn) to promote products and identify new sales opportunities
• Execute structured sales and marketing campaigns targeting new and existing customers
• Respond promptly to customer inquiries and coordinate meetings to support the sales process
• Create accurate sales proposals and quotes in NetSuite while maintaining up-to-date customer information in both HubSpot and NetSuite
• Maintain detailed daily records of all sales activity and provide performance reports to management as needed
• Meet and exceed department KPIs through a consistent, strategic outreach cadence across multiple channels
• Collaborate with other sales teams to generate leads for EM, RFID, AMH, and digital solutions
• Continuously develop product and library market expertise to effectively position Bibliotheca’s offerings

Skills

• 1+ years of outbound business development and/or sales experience (part-time, full-time, or internship)
• Computer/ Technical Skills
• Proficient with Microsoft Office
• Ability to learn and navigate internal systems such as NetSuite, HubSpot and social platforms to successfully perform duties
• Strong written and verbal communication skills, including excellent grammar and spelling
• Exceptional attention to detail with a commitment to delivering high-quality work
• Confident, self-motivated, and able to work independently while collaborating effectively with team members
• Customer-focused mindset with strong interpersonal and relationship-building abilities
• Proven ability to manage a high volume of outbound sales activity
• Well-organized, methodical, and accurate in handling tasks and responsibilities
• Proficient in Microsoft Office, Windows, and internet browsers; comfortable with general computing tasks
• Quickly learn new technologies, company products, and the library industry landscape
• Experience in a technology industry is preferred
• Library industry a plus
• Post-secondary education (college or University Degree), with a major in business or sales and marketing is preferred

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