Client Service Associate, Institutional

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. As an Associate on the Client Service team, you will identify and recruit experts to answer client inquiries, ensuring a tailored approach to each client's unique business questions. This role offers exposure to various industries and the opportunity to develop core business skills.

Responsibilities

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Skills

• Bachelor's degree, with strong academic track record
• Previous internship/volunteering/extracurriculars
• Work authorization required
• Desire to work in a sourcing/lead generation type of role
• Interest in finance, banking, and/or business consulting
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Comfortability with outreach responsibilities including LinkedIn messaging and warm/cold phone calls
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

Benefits

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate discounts
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

Company Overview

Company H1B Sponsorship