[Remote] Protection Account Manager - Finance and Insurance/Sales

Note: The job is a remote job and is open to candidates in USA. GM Financial is the captive finance arm of General Motors, focusing on branded vehicle protection product sales. The Protection Account Manager will participate in a developmental program to prepare for a territory assignment, providing training and support to GM dealerships to enhance product sales and customer satisfaction.

Responsibilities

• Perform in-dealership one-on-one training and menu selling demonstrations
• Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction
• Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques
• Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures)
• Utilize the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
• Participate in new account acquisition process activities
• Communicate updates and opportunities using the internal CRM system and directly to Regional Sales Manager
• Analyze dealer-specific data using reporting tools and take appropriate action
• Work to resolve dealership issues related to billing, systems, contracts in transit, etc
• Identify and resolve dealer issues presenting excessive risk to GM Financial

Skills

• Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
• Knowledge of dealership operations required; in-dealership F&I experience strongly preferred
• A proven track record of quality sales performance and client satisfaction; B2B preferred
• Current valid state issued driver's license
• Bachelor's degree strongly preferred, though extensive relevant experience may be substituted for education
• Working knowledge of Salesforce.com preferred

Benefits

• 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays

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