Operations Coordinator

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city. They are seeking an Operations Coordinator for the Audit Metro Sales Tax Unit, who will handle personnel-related activities, maintain various reports, and assist in the auditing process of business and excise taxes.

Responsibilities

• Handle personnel-related activities and timekeeping issues by preparing the Daily Location Sheet for the attendance of the unit and distributing to the managers daily. Update the daily and monthly time reports for changes in attendance
• Maintain the remote work Microsoft Excel file by recording “sign-in" and "sign-out" time, for each employee in the unit. In addition, send the remote day check-in emails, recording their response in case files
• Review completed audit case folders in accordance with New York State Policy and Procedures, to verify the information is correct, and reconcile with the information from the New York State Automated Management Program (AMP)
• Maintain and process checks and web payment reports. Ensure that checks are accurately analyzed and associated with the corresponding audit, utilizing the New York State e-Manage Process for Integrated Revenue Enterprises (e-EMPIRE). Ensure that the check information is entered into the New York State Remittance Tracking (REMT), from which reports are generated for management
• Maintain Microsoft Excel files for all the New York City and New York State annual and mandatory training courses taken by the audit staff in the unit. Perform data entry by recording training courses of each employee and electronically filing their certificates of completion
• Maintain a filing system for closed cases. Scan closed audit case documents, after ensuring the documents are in proper order, and transmitting them to Albany. Manage the scanning and filing of Statute of Limitations documents, organizing the documents by employee and audit case number
• Maintain the Sales Tax Undercover Demand Account. This includes reviewing the Purchase Approval form and the Reimbursement form to make sure the documentation is attached, and the forms have the proper signatures. Once this is verified, draft checks and maintain the checkbook balance
• Provide Sales Tax and Personal Income Tax returns, as well as audit workpapers to New York City auditors, under the sharing of information agreement between New York City and New York State

Skills

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
• Proficiency in Microsoft Word and Excel
• Excellent verbal and written communication skills
• Working knowledge of the New York State Automated Management Program (AMP) and the New York State e-Manage Process for Integrated Revenue Enterprises (e-EMPIRE)

Benefits

• Public Service Loan Forgiveness

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