Software Engineer Intern - Analytics

Zeta Global is an AI-Powered Marketing Cloud that utilizes advanced artificial intelligence to enhance marketing efficiency. The Software Engineer Intern will support the Reporting and Analytics team by developing AI-driven tools to improve data reliability and streamline customer support workflows.

Responsibilities

• Develop an AI-based anomaly detection agent to identify irregularities in reporting data
• Train and refine models using historical data patterns and customer ticket feedback
• Build an AI assistant to address common customer support queries and generate relevant analyses or data extracts
• Collaborate with other teams to integrate AI agents into existing workflows
• Leverage modern AI tools to accelerate development, testing, and deployment cycles
• Document model behavior, performance results, and improvement recommendations
• Support exploration of future AI-driven features, such as automated dashboard slide generation

Skills

• Foundational knowledge of Python for data analysis and model development
• Understanding of machine learning fundamentals, including anomaly detection or classification techniques
• Familiarity with SQL and working with structured datasets
• Ability to learn and apply modern AI/LLM tools for automation and agent development
• Strong analytical and problem-solving skills with attention to detail
• Good communication skills for documenting findings and collaborating with the team
• Ability to work effectively within engineering and analytics environments

Benefits

• Weekly lunches and social gatherings in office
• Speaker Series with subject matter experts across Zeta Global

Company Overview

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