[Remote] Commissions Analyst

Note: The job is a remote job and is open to candidates in USA. Redis is a technology company that builds products for fast applications used worldwide. The Commissions Analyst will play a vital role in managing the commissions process, ensuring accurate calculations and compliance while collaborating with various departments to support compensation plans and deliver insights.

Responsibilities

• Prepare and distribute Comp Plan Letters for all commission-eligible employees, including new hires, role changes, promotions, and quota adjustments
• Maintain templates, validate figures, route approvals, and ensure timely delivery of plan documents
• Review Closed Won deals for data integrity, crediting accuracy, and alignment to compensation policies
• Validate monthly commission calculations and attainment measures, resolving discrepancies at the source
• Support data accuracy and updates within Xactly Incent, including HRIS data (Bob), quota mapping, plan components, and crediting rules
• Assist in system maintenance activities, testing, and periodic configuration updates
• Proactively identify data issues and partner cross-functionally to implement upstream fixes
• Prepare monthly commission payroll files with full audit support and submit them to Payroll
• Maintain reconciliations and create and upload journal entries (accruals, deferrals, true-ups, payroll) into NetSuite
• Partner with Accounting to ensure compliance with ASC 606 and internal controls
• Build, maintain, and enhance recurring reports that track sales performance, attainment, payouts, and KPIs
• Support ad-hoc analysis needs tied to plan design, forecasting, or operational changes
• Develop dashboards or reporting tools that deliver deeper insights into compensation effectiveness
• Respond to Jira tickets related to compensation plans, calculations, and crediting inquiries
• Serve as a key point of contact for commission-related questions from Sales, HR, and cross-functional stakeholders
• Develop and maintain clear and accessible process documentation and SOPs
• Create field-facing guides that improve understanding of plans, Xactly system navigation, and timing/SLAs
• Identify opportunities for automation, workflow improvements, and policy alignment

Skills

• 1-3+ years of experience in commissions, sales compensation, sales operations, FP&A, or related analytical roles
• Advanced Excel/Google Sheets skills (complex formulas, lookups, pivot tables)
• Strong critical thinking, analytical, problem-solving, and data validation skills with impeccable attention to detail
• Experience working with Salesforce or another CRM platform
• Working knowledge of accounting principles, including accruals and revenue recognition concepts
• Ability to communicate clearly with cross-functional partners and field sales teams
• Proven ability to manage recurring deadlines with accuracy and consistency
• Direct experience with Xactly Incent or another enterprise commissions system (CaptivateIQ, Varicent, Anaplan)
• Strong understanding of sales compensation structures, crediting logic, quotas, and variable pay mechanics
• Experience in a high-growth SaaS or technology company
• Familiarity with NetSuite or similar ERP systems
• Experience with Jira or other ticketing systems
• General understanding of process documentation or workflow optimization
• Understanding of ASC 606 and commission expense accounting
• Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics, or related field (or equivalent experience)

Benefits

• Competitive salaries and equity grants
• Unlimited time off to promote a healthy work-life balance
• H/D/V coverage along with 401K, FSA, and commuter benefits
• Frequent team celebrations and recreation events
• Home internet & phone stipend
• Learning and development opportunities
• Ability to influence a high-performance company on its way to IPO

Company Overview