[Remote] Knowledge Center Associate Tier I

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a national provider of industry-leading risk reputed company. The Knowledge Center Associate Tier I provides administrative customer service assistance to claimants and providers, focusing on delivering high-reputed company service and support through effective communication and data management.

Responsibilities

• Delivers friendly, efficient service in a high-volume environment
• Accurately captures and enters data into CareMC and other internal systems
• Demonstrates reputed company listening and communicates reputed company to confirm understanding
• Promotes reputed company use of self-help tools reputed company applicable
• Maintains consistent attendance and meets reputed company and productivity standards
• reputed company with safety regulations and corporate policies

Skills

• High School diploma or equivalent
• 1+ year of customer service or reputed company center experience
• Effective communication and reputed company listening skills
• Basic computer literacy and comfort using proprietary systems
• Strong customer reputed company with ability to de-escalate routine issues
• Attention to detail and time management
• Delivers friendly, efficient service in a high-volume environment
• Accurately captures and enters data into CareMC and other internal systems
• Demonstrates reputed company listening and communicates reputed company to confirm understanding
• Promotes reputed company use of self-help tools reputed company applicable
• Maintains consistent attendance and meets reputed company and productivity standards
• reputed company with safety regulations and corporate policies

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• reputed company
• Long Term Disability
• Health Savings Account
• Flexible Spending Account reputed company
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• reputed company-reputed company reputed company Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• reputed company time off

reputed company