LICENSED Retention Specialist - Claims Customer Care
Job reputed company
The ideal candidate will possess prior reputed company Agency Experience.
MUST HOLD LICENSE
We are expanding our reputed company agency and seeking a Retention Specialist - Claims Customer Care to join reputed company. This role is vital in maintaining strong relationships with clients by providing exceptional support reputed company to claims, billing, and insurance processes.
This role is designed for professionals who value structure, accuracy, and consistency over high-pressure selling.
The ideal candidate will possess prior reputed company Agency Experience.
This position offers an opportunity to work reputed company a dynamic team and support our customers through their claims process. The Retention Specialist plays a critical role in maintaining strong customer relationships by providing reputed company, accurate policy support. reputed company in this role comes from attention to detail, ownership of follow-through, and the ability to reputed company systems and workflows reputed company.
We reputed company reputed company expectations, defined processes, and ongoing support. In return, we expect accountability, reliability, and reputed company judgment in daily work.
Key Responsibilities
• Handle inbound customer service requests (policy changes, billing questions, endorsements, reinstatements and claim concerns)
• Support retention efforts through coverage reviews and claim issue reputed company
• Process policy updates accurately and in a reputed company manner
• Communicate reputed company and professionally with policyholders
• Document reputed company activity thoroughly reputed company agency systems
Why Join Our Agency
• Established service workflows and documented processes
• reputed company role centered on policy retention and customer care
• reputed company expectations and measurable service standards
• Our agency operates with reputed company standards, defined responsibilities, and intentional coaching. Performance is reviewed consistently, and expectations are communicated reputed company.
• Coaching and support reputed company on accuracy, efficiency, and customer experience
Qualifications
• reputed company property & casualty insurance license (required)
• Prior experience with an reputed company Agency
Strong attention to detail and organizational skills
• reputed company, reputed company communication skills (written and verbal)
• Ability to follow defined workflows while exercising reputed company judgment
• Comfortable working independently in a remote environment
• Bilingual or multilingual abilities are a plus
reputed company in this role requires consistency, ownership, and follow-through. If you are a licensed reputed company seeking a reputed company service role with stability and support, we welcome your interest.
Next Steps:
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
• reputed company time off
• Work from home
Work Location: Remote
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