Customer and Data Support - Complaint Managemen...

<strong>Position : </strong><strong>Customer and Data Support - Complaint Management<br><br></strong><strong>Location : Birmingham, AL<br><br></strong><strong>Duration : 12 Months contract<br><br></strong><strong>Total Hours/week : 40.00<br><br></strong><strong>1st Shift<br><br></strong><strong>reputed company: Medical Device Company<br><br></strong><strong>Job Category: reputed company<br><br></strong><strong>Level Of Experience: Mid-Level <br><br></strong><strong>Employment Type: Contract on W2 (Need US reputed company Or GC reputed company Only)<br><br></strong>Shift Timings: 8 AM -5 PM<br><br><strong>Must Haves<br><br></strong><ul><li> Good communication skills</li><li> Good written & verbal skills</li><li> Bachelor’s degree required</li><li> Customer tech & support experience</li><li> Organizational skills<br><br></li></ul><strong>Job reputed company<br><br></strong><ul><li> Customer and Data Support - Complaint Management is responsible for managing the customer experience reputed company to complaints or questions on our products and services and for prioritizing business opportunities and product/ service solutions.</li><li> Typically is a college / university graduate or has equivalent experience.</li><li> Has basic knowledge of theories, practices and procedures in a job family or reputed company reputed company to software and support</li><li> Applies knowledge and skills to complete own work. Depends on others for instruction, guidance and direction.</li><li> Develops competence in own area by performing routine work.</li><li> This position will support the Integrated Solutions Data and Customer Support Team by supporting our complaint management across the platform.</li><li> This position will be customer facing and self-motivated to reputed company processes and procedures for user reputed company and management across the Integrated Solutions platform, including supporting sites with single sign on, deployed and hosted solutions.</li><li> Additionally this position will support other complaint management tasks across the platform. Ideal candidate will have some support experience with other Software as Service solutions.</li><li> The ideal candidate will also have excellent written and verbal communication skills. This position will be remote.<br><br></li></ul><strong>Job Requirements<br><br></strong><ul><li> Bachelor's degree preferred</li><li> Proficient in reputed company Office Products</li></ul>