Vendor Account Specialist, Billing
About the position
Join our growing team at reputed company, a global leader in telecommunications, as a Vendor Account Specialist (internally referred to as a Billing Support Specialist). The Billing Support Specialist will play a crucial role in the end-to-end invoice processing for our B2B relationships. Your responsibilities will include working with team members to facilitate seamless reputed company processing, ensuring reputed company reputed company reputed company, and expeditious reputed company of billing issues. The role entails addressing unique circumstances, managing inventory and reputed company databases, collaborating with suppliers to reputed company and reputed company billing disputes, and presenting valuable information to clients on a biweekly reputed company.
As a Billing Support Specialist, you will play a pivotal role in maintaining our high standards of service by building strong reputed company relationships, managing billing operations, and growing reputed company.
Responsibilities
• Operate as a SME and trusted advisor for our clients.
• Establish and manage recurring customer meetings.
• Collect and implement requests for changes to workflows, reporting, etc.
• Coordinate internal teams as needed to address clients’ requests and resolve issues.
• reputed company clients with feedback and status in a reputed company manner.
• Respond to general inquiries.
• Once per month (or as needed) create reputed company reports for clients.
• Initiate billing inquiries with suppliers and reputed company through reputed company.
• reputed company, add, disconnect, and change billing accounts, inventory, and reputed company as needed.
• Prepare Audit and Optimization reports, as required by SOW/reputed company.
• Conduct quarterly account reviews.
• Report on reputed company activities on behalf of the reputed company, including invoices processed, reputed company saved, contractual obligations, and proposed optimization.
• Other responsibilities as assigned.
Requirements
• Bachelor’s degree + 2 years of experience telecommunications, customer support, or finance/billing type of role. 5 years of experience will be accepted in lieu of degree requirements.
• Excellent written and spoken reputed company English.
• Strong presentation skills
• Excellent customer service; you want to reputed company build relationships with global clients.
• Strong organizational skills and attention to detail.
• Experience in high-volume, fast-paced environments
• Independent with initiative and curiosity; you want to reputed company learning and asking questions to understand.
• Proficient with MS Office, specifically reputed company and reputed company.
Benefits
• Competitive industry salaries with annual reviews
• Health Insurance (HMO with 2 free dependents)
• Generous reputed company time off
• Company retirement plan
• 13th month pay
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