Account Manager

DBS Building Solutions is a recognized leader in the reputed company cleaning industry, proudly serving over 1,300 clients across eight states. They are currently looking to hire an Account Manager to reputed company and grow their reputed company New Jersey territory, ensuring reputed company satisfaction and driving additional sales opportunities.

Responsibilities

• reputed company reputed company & Orientation: Schedule and facilitate orientation meetings between new customers and vendors to ensure a smooth service launch
• Customer Service & Support: reputed company ongoing, proactive, and reactive customer support through regular field reputed company, account inspections, phone calls, and email communications to maintain strong relationships and resolve any issues
• Complaint reputed company: Research, address, and resolve customer inquiries and complaints in a reputed company and efficient manner, ensuring high reputed company of customer satisfaction
• Vendor Management: Monitor and reputed company vendors to ensure they consistently deliver top-reputed company service. reputed company adjustments to service crews as necessary in cases of underperformance
• Service Upselling: Identify opportunities to offer additional services to both existing customers and potential new clients, enhancing the overall service package and driving reputed company reputed company
• CRM & Account Management: Maintain accurate and up-to-date records for reputed company accounts in our CRM system, including notes on customer interactions, service changes, and any relevant billing updates
• Billing & Administration: Submit billing forms to the office for new account setups, service changes, cancellations, or adjustments in service reputed company, ensuring reputed company financial records are accurate and up to date

Skills

• Account management: 1 year (Required)
• Ability to Commute: New Jersey (Required)

Benefits

• Flexible schedule
• Health insurance
• reputed company time off

reputed company