Sales Coordinator

Sharp Business USA is a direct sales division of Sharp Electronics Corporation, providing innovative technologies and services. The Sales Coordinator plays a crucial role in processing branch sales orders and ensuring compliance with company policies while supporting the sales team and maintaining customer relationships.

Responsibilities

• Process credit applications for pre-approval of all deals, including "cash" transactions
• Obtain buy-out and trade-up quotes as necessary to facilitate customer transactions
• Coordinate the setup of new customer files and maintain existing customer profiles in collaboration with Master Data
• Verify and ensure the completeness and accuracy of order documents, including leasing requirements and maintenance contracts
• Enter orders into SAP ECC and CRM systems while ensuring proper revenue recognition in accordance with Company policy and GAAP
• Coordinate out-of-territory deliveries and ongoing service requirements with authorized dealers, ensuring seamless customer service
• Act as a liaison with Corporate National Accounts as needed
• Track and report order status through Sales Potential (ZOFT) reports, from order entry to final invoicing
• Collaborate with leasing companies to facilitate timely funding of lease transactions, maintaining effective communication throughout the process
• Ensure complete and timely scanning of all customer documents, maintaining accurate records
• Manage lease portfolio and prepare necessary reports for internal and external stakeholders
• Coordinate with Contract Coordinator on billing issues, customer inquiries, and support Accounts Receivable resolution as required
• Provide administrative and system support to assigned sales representatives
• Handle internal and external inquiries from Service, Sales, and Management teams, providing timely and accurate responses
• Manage document compliance and organization, ensuring audit readiness and quick retrieval of contracts and related documents as needed
• Assist with equipment creation, particularly in Managed Print Services (MPS), for pre-existing devices and configurations
• Perform other duties as assigned to support branch operations

Skills

• 1-3 years experience as an assistant in a sales organization or similar capacity in an administrative or financing role
• Highly detail oriented with exceptional organizational skills
• Proficiency in Microsoft Office, with an emphasis on Excel
• Superb written and oral communications skills
• College degree preferred
• Experience with SAP preferred

Benefits

• Flexible hybrid work schedules.
• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and wholistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

Company Overview