Sales Development Representative

Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training. The Sales Development Representative is responsible for supporting the Sales team in selling CPI’s training programs to targeted organizations through multi-channel outbound strategies and direct sales support.

Responsibilities

• Generate interest in CPI training programs, engage with prospective customers, and schedule meetings with prospects and the CPI Territory Account Managers and Enterprise Sales Executives
• Manage a pipeline of leads via Customer Relationship Management (CRM) system, reporting on pipeline status regularly
• Deliver warm leads to the Territory Account Managers and Enterprise Sales teams
• Utilize sales generation tools, cold calling, and emailing to generate new sales opportunities
• Support leadership when asked by actively participating in projects and/or assignments within the department or cross-departmentally
• Identify and share best practices for refining the company’s lead-generation playbook with team members and leadership
• Serve as a key member of the Sales Development Team
• Assist in the professional development of other team members through job shadowing, formal training, and serving as the point of contact for additional questions
• Perform other position-related duties as assigned

Skills

• High school Diploma or GED
• Experience working with Microsoft Suite products
• High level of customer focus, with internal and external customers
• Well organized and capable of managing multiple tasks at one time
• Results-driven
• Strong verbal and written communication
• Intellectually curious with excellent problem-solving skills
• Ability to work independently and be a member of a multi-function team
• High attention to detail
• Bachelor's Degree or equivalent experience
• Experience working with a CRM, such as Salesforce or Microsoft Dynamics
• Experience working with sales enablement tools such as SalesLoft, Gong, or Hubspot

Benefits

• Annual company performance bonus
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training
• Hybrid work schedule
• Paternity Leave

Company Overview