[Remote] Account Manager - Southeast zone - Remote

Note: The job is a remote job and is open to candidates in USA. S&S Activewear is a leading North American distributor of imprintable apparel, and they are seeking an Account Manager to foster growth and development within an assigned regional portfolio of customers. The role involves building relationships with decision-makers, identifying new revenue opportunities, and maintaining consistent customer engagement to drive sales growth.

Responsibilities

• Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
• Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
• Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
• Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
• Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
• Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
• Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
• Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
• Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
• Create strategic pricing structures and quotations designed to drive sustained revenue growth
• Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
• Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions

Skills

• Minimum High School Diploma required
• Proven track record of professional sales/account management experience (1+ years)
• Exceptional verbal and written communication abilities with demonstrated presentation skills
• Outstanding relationship-building capabilities with a proven customer-centric approach
• Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis
• Proficient in Microsoft Office Suite applications with strong technical aptitude
• Bachelor's Degree preferred
• Promotional products and apparel industry experience highly valued

Company Overview