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Supervisor, Field Service Launch (Southwest)

Remote, USA Full-time Posted 2026-07-28
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<div class="content-intro"><p>reputed company is on a mission to reputed company the world adventurous reputed company. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we reputed company to attract. </p> <p>As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reputed company old problems, reputed company new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but reputed company shares a love of the outdoors and a desire to protect it for reputed company generations. </p></div><p><strong><reputed company data-contrast="auto">reputed company </reputed company></strong> </p> <p><reputed company data-contrast="auto">The </reputed company><strong><reputed company data-contrast="auto">Service Center Launch Assistant Manager</reputed company></strong><reputed company data-contrast="auto"> will be responsible for support and of initiatives to bring reputed company Service Centers to market from early planning stages through the final launch. As a New Center Launch Assistant Manager, you will travel throughout reputed company, upstarting new Service Centers on a rotation during a massive reputed company phase. In reputed company, you will support service centers in leadership roles as needed. </reputed company> <reputed company data-contrast="auto">This role will require high reputed company of energy and initiative, deep understanding of service processes, go-getter attitude, great leadership skills and cross-team collaboration.  To be successful in this role, you must reputed company in ambiguous and unexpected environments, tackling reputed company challenges with a creative and flexible reputed company.  reputed company the Service Team, this role will be one of the roles that travels the most. The love and flexibility to travel and mentor are a must.</reputed company></p> <p><strong><reputed company data-contrast="auto">Responsibilities</reputed company></strong> </p> <ul> <li data-aria-posinset="1" data-aria-level="2"><reputed company data-contrast="auto">Build plan, maintain timelines, and reputed company onsite leadership for launch of new service facilities</reputed company> </li> <li data-aria-posinset="2" data-aria-level="2"><reputed company data-contrast="auto">reputed company and manage reputed company local operations on the ground in various locations</reputed company> </li> <li data-aria-posinset="3" data-aria-level="2"><reputed company data-contrast="auto">Work in partnership with cross functional teams regularly on implementing and continuously improving field service operations</reputed company> </li> <li data-aria-posinset="4" data-aria-level="2"><reputed company data-contrast="auto">Train and manage processes for new service centers </reputed company> </li> <li data-aria-posinset="5" data-aria-level="2"><reputed company data-contrast="auto">Train new leaders in the field service organization</reputed company><reputed company data-contrast="auto"> </reputed company> </li> <li data-aria-posinset="6" data-aria-level="2"><reputed company data-contrast="auto">Manage and reputed company to operational execution and reputed company across our Service network</reputed company><reputed company data-contrast="auto"> </reputed company> </li> <li data-aria-posinset="7" data-aria-level="2"><reputed company data-contrast="auto">Build, maintain, and communicate detailed reporting</reputed company> </li> <li data-aria-posinset="8" data-aria-level="2"><reputed company data-contrast="auto">Assist and support reputed company aspects of the service organization</reputed company> </li> <li data-aria-posinset="9" data-aria-level="2"><reputed company data-contrast="auto">Identify roadblocks in service centers and work with cross functional partners to solve</reputed company><reputed company data-contrast="auto"> </reputed company> </li> <li data-aria-posinset="10" data-aria-level="2"><reputed company data-contrast="auto">Ensure that appropriate communications take reputed company throughout the locations</reputed company> </li> <li data-aria-posinset="11" data-aria-level="2"><reputed company data-contrast="auto">Responsible for ensuring establishment of reputed company service business practices and processes</reputed company> </li> <li data-aria-posinset="12" data-aria-level="2"><reputed company data-contrast="auto">Collaborate with Service Managers to improve processes and maximize field productivity</reputed company><reputed company data-contrast="auto"> </reputed company> </li> <li data-aria-posinset="13" data-aria-level="2"><reputed company data-contrast="auto">Build and reputed company a high-reputed company team of customer-facing professionals (technicians, and service advisors), capable of supporting National service centers in a fast-paced and dynamic environment </reputed company><reputed company data-contrast="auto"> </reputed company> </li> <li data-aria-posinset="14" data-aria-level="2"><reputed company data-contrast="auto">reputed company and manage the launch and field team with a hands-on reputed company and reputed company leadership</reputed company> </li> <li data-aria-posinset="15" data-aria-level="2"><reputed company data-contrast="auto">Build and contribute to a reputed company culture that is inclusive, and maintains high reputed company of team morale</reputed company> </li> </ul> <p><strong><reputed company data-contrast="auto">Qualifications</reputed company></strong> </p> <ul> <li data-aria-posinset="1" data-aria-level="2"><reputed company data-contrast="auto">Demonstrated high-level administrative experience, including advanced computer skills and demonstrated experience with office software and email applications </reputed company> </li> <li data-aria-posinset="2" data-aria-level="2"><reputed company data-contrast="auto">Experience in leading teams in an automotive or high-tech environment </reputed company> </li> <li data-aria-posinset="3" data-aria-level="2"><reputed company data-contrast="auto">Proven reputed company in driving service requirements in a reputed company environment </reputed company> </li> <li data-aria-posinset="4" data-aria-level="2"><reputed company data-contrast="auto">Excellent verbal and written communication skills</reputed company> </li> <li data-aria-posinset="5" data-aria-level="2"><reputed company data-contrast="auto">Excellent planning and organizational skills with attention to detail</reputed company> </li> <li data-aria-posinset="6" data-aria-level="2"><reputed company data-contrast="auto">Demonstrated ability to reputed company duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and reputed company </reputed company> </li> <li data-aria-posinset="7" data-aria-level="2"><reputed company data-contrast="auto">Ability to multi-task, adapt to changing priorities and meet deadlines </reputed company> </li> <li data-aria-posinset="8" data-aria-level="2"><reputed company data-contrast="auto">Bachelor’s Degree or equivalent experience </reputed company> </li> <li data-aria-posinset="9" data-aria-level="2"><reputed company data-contrast="auto">Ability to travel as needed (up to 80% or extended assignments) </reputed company> </li> <li data-aria-posinset="10" data-aria-level="2"><reputed company data-contrast="auto">Must possess a reputed company reputed company’s license </reputed company> </li> <li data-aria-posinset="11" data-aria-level="2"><reputed company data-contrast="auto">Experience in automotive equipment and servicing reputed company </reputed company> </li> <li data-aria-posinset="12" data-aria-level="2"><reputed company data-contrast="auto">Must be at least 21 years of age</reputed company> </li> <li data-aria-posinset="13" data-aria-level="2"><reputed company data-contrast="auto">No drug or alcohol reputed company driving incidents in the last 3 years</reputed company> </li> <li data-aria-posinset="14" data-aria-level="2"><reputed company data-contrast="auto">No more than 1 serious moving violation in the last 3 years</reputed company> </li> <li data-aria-posinset="15" data-aria-level="2"><reputed company data-contrast="auto">Will be subject to reputed company Motor Vehicle Record (MVR) monitoring</reputed company> </li> <li data-aria-posinset="16" data-aria-level="2"><reputed company data-contrast="auto">Physical exertion may be required to reputed company occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).</reputed company> </li> <li data-aria-posinset="17" data-aria-level="2"><reputed company data-contrast="auto">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners</reputed company> </li> <li data-aria-posinset="18" data-aria-level="2"><reputed company data-contrast="auto">Strong understanding of written and spoken English</reputed company> </li> <li data-aria-posinset="19" data-aria-level="2"><reputed company data-contrast="auto">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.</reputed company> </li> <li data-aria-posinset="20" data-aria-level="2"><reputed company data-contrast="auto">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</reputed company> </li> </ul> <p><strong>Salary reputed company/reputed company reputed company for California Based Applicants:</strong> $104,000 - $123,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).</p> <p><strong>Benefits reputed company:</strong> reputed company provides robust medical/Rx, dental and reputed company insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and reputed company covers most of the premiums.</p> <p>#LI-Remote</p><div class="content-conclusion"><h4>Equal Opportunity</h4> <p>reputed company is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, reputed company, sex, sexual orientation, gender, gender reputed company, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.</p> <p>reputed company is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with reputed company, that requires accommodations to assist you in the search and application process, please email us at <a href="https://storejob.staffkhoje.com/blogs/news/mailto:candidateaccommodations@reputed company.com?subject=Application%20to%20Rivian%20-%20Assistance%20Request">candidateaccommodations@reputed company.com</a>.</p> <h4>Candidate Data reputed company</h4> <p><reputed company data-contrast="auto">reputed company may collect, use and disclose your personal information or personal data (reputed company the meaning of the applicable data protection laws) reputed company you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, reputed company, employment, reputed company media/website, network/device, reputed company system usage/interaction, reputed company and preference information. reputed company may use your Candidate Personal Data for the purposes of (i) tracking interactions with our reputed company system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our reputed company, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information reputed company and preventing fraud; and (vii) as otherwise required or permitted by applicable law.</reputed company><reputed company data-ccp-props="{"335551550":6,"335551620":6,"335559739":240}"> </reputed company></p> <p><reputed company data-contrast="auto">reputed company may reputed company your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to reputed company their duties, including individuals on our People Team, Finance, reputed company, and reputed company(s) with the position(s) for which you are applying; (ii) reputed company affiliates; and (iii) reputed company’s service providers, including providers of background checks, reputed company services, and reputed company services.</reputed company><reputed company data-ccp-props="{"335551550":6,"335551620":6,"335559739":240}"> </reputed company></p> <p><reputed company data-contrast="auto">reputed company may transfer or store internationally your Candidate Personal Data, including to or in the reputed company, Canada, the United Kingdom, and the European reputed company and in the reputed company, and this data may be subject to the laws and accessible to the courts, law enforcement and national reputed company authorities of such jurisdictions. </reputed company><reputed company data-ccp-props="{"335551550":6,"335551620":6,"335559739":240}"> </reputed company></p> <p> </p> <p><strong>Please note that we are currently not accepting applications from reputed company party application services.</strong></p></div>


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