**Experienced Entry-Level Application Administrator – Remote Opportunity with arenaflex**
At arenaflex, we're a leading global life sciences company dedicated to guiding patient care and providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a result of our Beacon-to-Link migration project, we're seeking an experienced entry-level Application Administrator to join our team and support the divisions with application administration tasks.
**About arenaflex**
arenaflex is a global life sciences company that has been a trusted partner in guiding patient care for over 25 years. With a strong commitment to innovation and customer satisfaction, we strive to deliver the best possible solutions for our clients. Our company culture is built on a foundation of teamwork, collaboration, and continuous learning, making us an ideal place for individuals who are passionate about making a difference in the lives of others.
**Job Summary**
We're looking for an experienced entry-level Application Administrator to join our team and support the divisions with application administration tasks. As an Application Administrator, you will be responsible for performing entry-level application administration, including manual organization and user setup in Link. You will work closely with end-users to set up their organization and user credentials, providing excellent customer service and ensuring a seamless transition to our new application.
**Key Responsibilities**
- Perform entry-level application administration tasks, including manual organization and user setup in Link
- Work closely with end-users to set up their organization and user credentials
- Provide excellent customer service and support to end-users
- Ensure a seamless transition to our new application
- Collaborate with the development team to resolve any application-related issues
- Participate in the Beacon-to-Link migration project and assist with building organizations and users in Link
**Essential Qualifications**
- High school diploma or equivalent required
- Excellent typing skills, fast and accurate (greater than 40 wpm)
- Excellent command of the English language (bilingual in English and Spanish a plus)
- Proficient in Word and Excel
- Any tier 1 helpdesk experience and triage experience a plus
- Reliable internet connection required
**Preferred Qualifications**
- Experience with application administration and customer service
- Familiarity with Beacon and Link applications
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
**Skills and Competencies**
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to adapt to changing priorities and deadlines
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to the growth and development of our employees. As an Application Administrator, you will have opportunities to learn and grow with our company, including:
- Ongoing training and development programs
- Opportunities for career advancement and professional growth
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
**Work Environment and Company Culture**
- Work from home in a fully remote environment
- Flexible scheduling to accommodate your needs
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Opportunities for socialization and team-building activities
**Compensation, Perks, and Benefits**
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Flexible scheduling to accommodate your needs
**How to Apply**
If you're a motivated and detail-oriented individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Interview Information**
- One-step 30-minute video interview with Alfonso
- Opportunity to showcase your skills and experience
- Chance to learn more about our company culture and values
**Why is this Position Open?**
This position is open due to the need for an experienced entry-level Application Administrator to support the divisions with application administration tasks. As a result of our Beacon-to-Link migration project, we require additional resources to assist with building organizations and users in Link. If you're a motivated and detail-oriented individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.
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