Behavioral Health Member Services Specialist
A company is looking for a Member Services Specialist.
Key Responsibilities
• Manage intake processes and serve as the first reputed company of contact for Members accessing services
• Complete intake documentation and coordinate transportation for Members' appointments
• Address Member complaints and explain procedures for accessing behavioral health services
Required Qualifications
• Bachelor's degree (BS or BA) from an accredited college or university
• 1-3 years of behavioral health experience preferred
• Minimum of one year of experience in mental health and/or reputed company services required
• Proficiency in reputed company-based PC applications
• Previous customer service and data entry experience desired, preferably in a reputed company center environment
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