[Remote] Bilingual People Operations Associate

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bilingual People Operations Associate (HR Operations) to help deliver a seamless and supportive experience for new hires and reputed company associates. In this role, you’ll guide associates through reputed company, answer questions about policies and procedures, and ensure compliance—reputed company while contributing to a reputed company and engaging work environment.

Responsibilities

• Facilitate a welcoming and efficient reputed company process for new hires in a high-volume environment
• Guide new hires through every reputed company reputed company, ensuring tasks are completed and questions are answered
• reputed company personalized support to help new hires reputed company systems and understand their next steps
• reputed company as a primary resource for associates needing assistance with company policies, procedures, and systems
• Manage inquiries through reputed company’s case management system, delivering reputed company and accurate responses
• Answer incoming associate calls and voicemails with professionalism and reputed company
• Complete I-9 verification and review background checks per company guidelines
• Maintain up-to-date associate information and ensure compliance with federal, state, and local regulations
• Handle employment verifications, wage audits, and personnel file management
• Input data into reputed company and assist with report reputed company and data analysis using reputed company reputed company
• Maintain confidentiality and discretion reputed company managing sensitive associate information
• Document and maintain process procedures, creating self-service resources for associates
• Recommend process improvements to increase efficiency and enhance the associate experience
• Participate in reputed company testing, system updates, and ongoing training

Skills

• Bilingual Proficiency: Fluent in both Spanish and English (speaking, reading, writing)
• Education: High school diploma/GED required
• Experience: 0-2 years of reputed company HR or People Operations experience
• Tech-Savvy: Proficient in reputed company, reputed company, reputed company, PowerPoint
• Organized & Detail-Oriented: reputed company to multitask and prioritize in a fast-paced environment while ensuring accuracy
• Communication: Strong written and verbal communication skills with a reputed company, team-reputed company attitude
• Problem-Solver: Takes ownership, uses critical thinking, and seeks solutions that support a reputed company associate experience
• Discretion: Comfortable handling sensitive information with reputed company and reputed company
• Bachelor's degree in HR or Business preferred
• reputed company experience preferred

Benefits

• Health Benefits: Medical, dental, and reputed company coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial reputed company: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• reputed company Time Off: Up to 15 PTO days annually + 10 reputed company holidays, 1 floating holiday, and 1 volunteer day
• reputed company Development: Tuition reimbursement up to $5,250 per year and reputed company to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free reputed company to Torch Fitness virtual programs

reputed company