Sales Development Representative

Hiya Inc. is focused on making calls safe and trustworthy through their AI voice technology. The Sales Development Representative will be responsible for qualifying leads and scheduling meetings for Account Executives, contributing to the sales pipeline through both inbound and outbound processes.

Responsibilities

• Build and manage lead development pipeline in an Inbound and Outbound motion
• Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume
• Achieve or exceed goal for qualified leads to Sales on a monthly basis
• Qualify all sales leads based upon lead qualification criteria definitions
• Research and identify high-potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc
• Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target prospects
• Develop superior customer service relationships with prospects
• Provide weekly activity reports to management
• Proactively learn Hiya product, competitive products, and market knowledge via website, on‐line webinars, and other marketing information
• Update lead status and all prospect interactions in CRM application daily
• Continuous learning through mock calls, formal training, and regular coaching and feedback
• Work in different time zones

Skills

• High energy
• Not afraid to get on the phone
• Grit and a desire to learn about the SaaS sales process
• Ability to build and manage lead development pipeline in an Inbound and Outbound motion
• Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume
• Achieve or exceed goal for qualified leads to Sales on a monthly basis
• Qualify all sales leads based upon lead qualification criteria definitions
• Research and identify high-potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc
• Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target prospects
• Develop superior customer service relationships with prospects
• Provide weekly activity reports to management
• Proactively learn Hiya product, competitive products, and market knowledge via website, on‐line webinars, and other marketing information
• Update lead status and all prospect interactions in CRM application daily
• Continuous learning through mock calls, formal training, and regular coaching and feedback
• Work in different time zones
• Goal orientated
• Comfortable with making phone calls and objection handling
• Ability to work in a high energy, fast‐paced sales environment
• “Get it done” attitude and team spirit while building a career-defining opportunity in a proven, results-oriented team
• Sales and/or lead qualification experience (with an emphasis on outbound prospecting)
• Experience with lead qualification at all levels within organizations – managers, directors, VPs, executives
• Proficient with standard corporate productivity tools
• Experience using Hubspot or Marketo, Salesforce, Outreach, LinkedIn Sales Navigator and other 3rd party integration tools
• The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you

Benefits

• Equity compensation
• 401K program with 3% match through Fidelity Investments
• Self managed vacation plan
• 15 Paid holidays including Recharge Days
• Medical, dental, and vision for the employee and 50% coverage for dependents
• Flexible spending, health savings accounts and Pretax dependent day care savings plan
• Paid parental leave
• Voluntary Life and AD&D, and Accident insurance options
• Employer-paid life insurance
• Employer-paid long-term disability coverage (in qualifying states)
• Donation Matching for a charity of your choice (up to $1,000/ year)
• $1,000/year reimbursement in Professional Development funds

Company Overview